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  Public Ticket #2338778
Phone integration
Closed

Comments

  • CHITU ALEXANDRU started the conversation

    Hello! 

    I'm very glad about my decision to buy this theme. It's all done now, but when I checked how the site is on phone , I was very disappointed. Neither on Iphone. or Android, the webm/mp4 of my videos doesn't show. And it's kinda ugly. What can I do? basically, the theme is not adapted to the phone. neither the blog pages..

  •  1,973
    Support replied

    Hello Alexandru,

    It is not recommended, as a general practice, having videos autoplaying on mobile (and taking in consideration different data mobile plans and different networks streaming speeds). You should provide a poster image (hero image) for mobile in video portfolio options.

    However, to enable video on mobile try the following:

    1. add

    @media only screen and (max-width: 1024px){      

         .hero-video-wrapper {         

              display: block;        

             visibility: visible;      

        }

    }

    in customizer -> additional CSS

    2. open/js.scripts.js and remove the following lines:

    var viewportWidth = $(window).width(); 

    if (viewportWidth < 1024) {      

         $('.hero-video-wrapper').remove();   

    }

    hard refresh the page (Ctrl+F5) when you are done.


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • CHITU ALEXANDRU replied

    Hello ! 

    Well, if I provide a hero image ( like I did actually ) , on the phone the aspect ratio is not good.

    I enabled video like you said, but on Iphone it's still not working. Only on androids. You have any solutions? 

  •  1,973
    Support replied

     Hi,

    go to showcase-page.php and change the following line

    <video loop muted class="bgvid">

    to

    <video loop muted playsinline class="bgvid">

    same thing for /sections/hero_section_container.php  line 51

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy