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  Public Ticket #2319935
Website looks different on other browsers
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Comments

  • Brice Cagan started the conversation

    I'm noticing that my site changes on different browsers. When checking it in incognito, many plugins don't load at all. Is there a general fix for this?

    Thank you

  •  1,973
    Support replied

    Hi Brice,

    I tried this link:

    http://blackandwhitesounds.com/library/

    the one you attached in chrome, firefox incognito and it looks the same in both, no errors in js console.

    https://i.imgur.com/VBSLvzO.png

    can you give us more details?

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Brice Cagan replied

    Hi,  thank you for taking a look. I've discovered that the first time you visit the pages it looks bugged, but then when you reload the pages it the pages look as they're supposed to.

    thanks,

    Brice

  •  1,973
    Support replied

    Hello Brice, 

    try disabling ajax page transitions in customizer -> general settings if you are planning on using Elementor and not Gutenberg

    Ajax page transitions will load the target page content container within the original page. Since the target page is not loaded normally the <head> and <body> elements will stay the same.

    Since a lot of plugins (including Elementor) are using javascript initialisation in the head (or the footer) of the page they don't get called in the target page.

    Gutenberg is ajax friendly on the other hand


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy