Okay
  Public Ticket #2288029
Gutenberg block bug
Closed

Comments

  • Dany TRAN started the conversation

    Hi,

    I have a problem with Gutenberg plugin. I do have the 1.1 version of Grenada Gutenberg Blocks plugin installed, but many blocks on every pages of my website don't appear in the editor. Capture attached.

    It says the block's content is not valid. And I haven't even changed the template demo yet.

  •  1,974
    Support replied

    Hello Dany, is it possible to provide wp admin access in a private comment?

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Dany TRAN replied privately
  •  1,974
    Support replied

    Thanks I was able to login. first of all it looks like your system does not recognize at all the Grenada gutenberg blocks

    Then I noticed you are running Wordpress 5.0.8

    is it possible to upgrade to Wordpress 5.3.2 - the latest. That's the first step to begin with

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Dany TRAN replied

    Hello,

    Thanks! I’ve made some modifications of the template files to custom it though. Will updating WordPress impact my editings? 

  •  1,974
    Support replied

    Hello,

    What puzzles me is that the system does not recognize our gutenberg blocks - so the only reason I can think of is the outdated WordPress on your installation.

    It should not affect your edits, but for your peace of mind do a backup first.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Dany TRAN replied

    Hello,

    Thank you. Updating Wordpress version has fixed the problem :-)