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  Public Ticket #2264236
Loader Remove
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Comments

  • Pankaj Kumar started the conversation

    Hello Team, 

    First I want to remove the number loader which I can remove from the Customize > General Setting > Enable Pre-loader Uncheck the button. But still its taking same time to load as the number loader takes. Means only number is not showing after that but loading process is still working. You can check the website. http://anomalouspicturesproduction.com/


    Please solve this problem asap.

  • Pankaj Kumar replied

    Any Update Team?????

  •  1,814
    Support replied

    Sorry help me better understand:

    you disabled the preloader and as far as I can see you have AJAX page transitions enabled so the page will actually loads at the very beginning.

    It looks like you have a pb with the page load time. The blank screen will hide only after the page loads - this is the problem?

    you have a 12.74 s loading time for the homepage which is quite a lot (looking in Chrome dev tools)

    https://d.pr/free/i/RnYwQT

    is it possible to improve it?

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Pankaj Kumar replied

    Hi, 

    Thanks for reply, Yes the loader takes time to load the page even I disable the pre-loader (Numbers) and even uncheck the Ajax as well. Check it I'm going to disable the Ajax loader as well but still its takes lots of time to load the pages.

  •  1,814
    Support replied

    But isn't this a problem of increasing the page loading speed? Here are some hints:

    How to optimise the speed of my website?

    there is little we can do if the page takes long time to load, we cannot display the page unless it's ready.frown.png

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Pankaj Kumar replied

    Hi Team, 

    See the link I have shared with you, after the refresh the page it takes so much time load the website I have designed so many website but I didn't face any problem like this and I sure you that was too heavy then it. 

    See the link here: https://drive.google.com/file/d/1TMFi_9d2ad-ikba7dNcFTjy321FJOcYu/view?usp=sharing

    Note: I'm saying that before the number loader & after the number loader its taking same time so I think your code is only hide the number counting not loading time. Please check your self and fix it.

    https://anomalouspicturesproduction.com/wp-admin
    user: adminano
    pass: ?hEtd1Xl()C4



  •  1,814
    Support replied

    Hello, when the loader is disabled that's correct the loader is removed and the page will display after it's loaded completely. Page loading is the same with or without preloader. Why is this a bug?? Sorry , I don't understand.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Pankaj Kumar replied

    Hi, I know you are not understanding I got it but you have no sense even seeing the problem and still not use common sense . Please its curtsy request from my side if you are not understand the problem you can chat with me on skype as well "art.pankajbhagat" is my Skype id. 

    Note: I'm saying that before the number loader & after the number loader its taking same time so I think your code is only hide the number counting not loading time.

  •  1,814
    Support replied

    Hi, i will get back to you on this as soon as possible

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Pankaj Kumar replied

    Hi Team,

    Any update or I forget this theme???

  •  1,814
    Support replied

    Pankaj,

    if I understand correctly you need to control the time of the loading transition fading out  (that is the same with or without preloader)

    to do this you need to go to /js/scripts.js and modify this line (43):

    time = ((EstimatedTime/1000)%500) * 10

    to, for example

    time = 200

    this time is the value in miliseconds of the transition I mentioned above

    Hard refresh the page (Ctrl+F5) to see the changes


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy