I have another issue, I want to create a collage with images linked to vime videos, but when I insert the MUNIO COLLAGE, it shows the images not as a masonry design, I see everything vertically aligned. Could you explain me how to use it correctly?
I asked to my hosting support and they told me that there are some geos blocked because of several attacks from those IPS. Could you try to see the web site with an Argentinian or Spanish IP?
It is not recommended, as a general practice, having videos autoplaying on mobile (and taking in consideration different data mobile plans and different networks streaming speeds). You should provide a poster image (hero image) for mobile in video portfolio options.
However, to enable video on mobile try the following:
1. add
@media only screen and (max-width: 1024px){
.hero-video-wrapper {
display: block;
visibility: visible;
}
}
in customizer -> additional CSS
2. open/js.scripts.js and remove the following lines:
var viewportWidth = $(window).width(); if (viewportWidth < 1024) { $('.hero-video-wrapper').remove(); }
hard refresh the page (Ctrl+F5) when you are done.
Hi guys, It's been 2 days since my reply. Can I know which is the ETA?
I also add a new question.
In the attached image, you can see how the titles of the pictures are aligned wrong, specially the one that's called "Black Awada". How can I align those titles in mobile?
the settings you saw in my screenshot are those of the Clapat Block Container and not of the Clapat Collage. It's not possible to add a vimeo link just the image
Unfortunately I cannot inspect the site to answer the other two questions (I don't have a spanish IP)
is it possible to whitelist my IP? my dynamic IP is 89.120.249.106
I know you don't have an Spanish IP, but couldn't you use a plug in for changing you geo IP, such as Hola! or similar.
In case you don't have the possibility of downloading the changing geo plug in, please try to answer my questions anyway, or guide me. But the client needs me to finish the site, and I can't do it because of this issues.
– In the attached image, you can see how the titles of the pictures are aligned wrong, specially the one that's called "Black Awada". How can I align those titles in mobile? (see attached "Captura de Pantalla...")
– When I go to the "next work" inside the portfolio items, I see the hero title with a wrong re-size (see images attached), and the supposed "Next Work" never opens in a new page.
Agustin, I see what you mean. I suspect you have 1.0 installed the version of the theme. Try to upgrade to 1.2 which is the latest version you can download it from envato
– In the attached image, you can see how the titles of the pictures are aligned wrong, specially the one that's called "Black Awada". How can I align those titles in mobile? (see attached "Captura de Pantalla...")
Hi!
I updated Wordpress and now when I click to add a new block in the editor, It appear the attached error message. Is it an incompatibility issue?
Thanks.
Hello,
make sure you are running Munio Gutenberg Blocks 1.1
I attach it here for your convenience.
If the problem still persists, send us wp admin access
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi,
Thanks a lot! It works now.
I have another issue, I want to create a collage with images linked to vime videos, but when I insert the MUNIO COLLAGE, it shows the images not as a masonry design, I see everything vertically aligned. Could you explain me how to use it correctly?
Thanks!
What is the page url containing the collage items?
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi!
Its still in draft mode. I send you a video of what am I doing. Is it right?
I've read in another tickets something about shortcuts for collage image, is it something different to blocks? How can I use that?
My site is https://congastudio.com/
https://congastudio.com/wp-admin
User: c1670207
Pass: sumu36WOpu
Thanks!
Agustin,
While watching the video I see you are doing nothing wrong however I need to see the page - if you have any error in the browser console, etc
However for congastudio.com I still get the timeout error, tried several attempts in different browsers
https://d.pr/free/i/LReoY0
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi,
I asked to my hosting support and they told me that there are some geos blocked because of several attacks from those IPS. Could you try to see the web site with an Argentinian or Spanish IP?
In the other side, could you tell me which is the collage shortcut and how should I use it? Because I'm not being able to do it with the block. I want it just like this: http://clapat.ro/themes/satelite-wordpress/satelite_portfolio/forest-house/
In the other side, the hero video of each portfolio item, doesn't show on mobile. Is there a way to make it work?
Thanks.
Hello Agustin,
it's a satelite collage block inside a Satelite container block
https://d.pr/free/i/r12cY5
Both blocks can be found in Layout Elements section from the blocks list
https://d.pr/free/i/EtdPr4
It is not recommended, as a general practice, having videos autoplaying on mobile (and taking in consideration different data mobile plans and different networks streaming speeds). You should provide a poster image (hero image) for mobile in video portfolio options.
However, to enable video on mobile try the following:
1. add
@media only screen and (max-width: 1024px){ .hero-video-wrapper { display: block; visibility: visible; }
}
in customizer -> additional CSS
2. open/js.scripts.js and remove the following lines:
var viewportWidth = $(window).width(); if (viewportWidth < 1024) { $('.hero-video-wrapper').remove(); }
hard refresh the page (Ctrl+F5) when you are done.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Thank you very much for your answer.
1. I noticed that I don't have the same setting options on the right side of the screen when I use the collage (see attach 1).
Then, for getting the collage effect the images must have different sizes, right? Because I was using images with the same size.
In the other side, I'd like to re-direct the thumb image to a Vimeo link (without opening the full image). How should I do?
2. Last one.
When I go to the "next work" inside the portfolio items, I see the hero title with a wrong re-size (see images attached)
(remember that if you want to see the site https://congastudio.com you have to check it with different geo IP -spain works fine)
Thanks!
Hi guys, It's been 2 days since my reply. Can I know which is the ETA?
I also add a new question.
In the attached image, you can see how the titles of the pictures are aligned wrong, specially the one that's called "Black Awada". How can I align those titles in mobile?
Thanks.
Hello Agustin,
the settings you saw in my screenshot are those of the Clapat Block Container and not of the Clapat Collage. It's not possible to add a vimeo link just the image
Unfortunately I cannot inspect the site to answer the other two questions (I don't have a spanish IP)
is it possible to whitelist my IP? my dynamic IP is 89.120.249.106
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi my friend,
I know you don't have an Spanish IP, but couldn't you use a plug in for changing you geo IP, such as Hola! or similar.
In case you don't have the possibility of downloading the changing geo plug in, please try to answer my questions anyway, or guide me. But the client needs me to finish the site, and I can't do it because of this issues.
– In the attached image, you can see how the titles of the pictures are aligned wrong, specially the one that's called "Black Awada". How can I align those titles in mobile? (see attached "Captura de Pantalla...")
– When I go to the "next work" inside the portfolio items, I see the hero title with a wrong re-size (see images attached), and the supposed "Next Work" never opens in a new page.
Thanks,
Hello Agustin
Will try the plugin tmrw, I ll see what I can do.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Agustin, I see what you mean. I suspect you have 1.0 installed the version of the theme. Try to upgrade to 1.2 which is the latest version you can download it from envato
How do I upgrade the theme? Will I lose all my changes?
1.2 contains some fixes for hero titles on mobile and the Next Work links when ajax is disabled.
Let us know how it works
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi,
I finally did it. I updated it to 1.2.
But this issue still remains in mobile.
– In the attached image, you can see how the titles of the pictures are aligned wrong, specially the one that's called "Black Awada". How can I align those titles in mobile? (see attached "Captura de Pantalla...")
Could you give me the CSS code to align it?
Thanks!
Hi, just to confirm, in this page (on responsive)?
https://congastudio.com/works/
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Exactly! On mobile or iPad the font it's not aligned (It neither has the selected style).
Agustin, I will escalate this to our web designer
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi,
Thank you. Should I wait his/her response in this ticket? Is there an ETA?
Best.
Hi Agustin,
I think is also best to write him directly ( a direct message from customer will take priority)
[email protected]
send the page url and the screenshot from your prev comment
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi!
I sent him 2 emails but I received no answer.
Could you ask him to check my issue please?
Thanks!
Hi,
Are you out of office?
It's been a week since my last message, and 2 weeks I've been waiting the answer of Patrick...
I hope you can answer me soon.
Thanks.
I will re-send the message to him and follow up so we can solve this issue tonight or tmrw, that's the best I can do
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
I've also deleted the other ticket since it's a duplicate and related with this one.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hello Agustin
I understand the problem is related with this URL:
https://congastudio.com/works/
the solution plz try adding
.blocks-gallery-grid .blocks-gallery-image figcaption, .blocks-gallery-grid .blocks-gallery-item figcaption, .wp-block-gallery .blocks-gallery-image figcaption, .wp-block-gallery .blocks-gallery-item figcaption {
box-sizing: border-box;
}
in customizer -> additional CSS
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy