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  Public Ticket #2197084
Ajax loading
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Comments

  •  1
    Walter Nagy started the conversation

    Hi, my problem is, if i check Ajax loading the page Works only the computer where i started to edit , any other computer has the following problem, if click view case black screen comes  and the page is not loading only spinning circle, Is there any solution? thx

  •  1,973
    Support replied

    Hi Walter,

    try refreshing the permalinks (go to Settings -> Permalinks and press Save) 

    if the problem still persists send us wp admin access in a private comment.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Walter Nagy replied privately
  •   Walter Nagy replied privately
  •   Support replied privately
  •  1
    Walter Nagy replied

    Yes, somehow i solved it in the permalink ehat you adciced, thank you very much for the help!

  • Allie replied

    I am having the same problem, but I am hosting it myself and am not using wordpress. 

  •  1,973
    Support replied

    Hi there,

    same advice: try refreshing the permalinks (go to Settings -> Permalinks and press Save) 

    Also, make sure you don't get any error message there

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Allie replied

    Hi! Sorry, I meant that I am getting the problem when I just try to open the index.html file locally on my browser from the downloaded file. Every time i click on a link I get a black screen with the loading symbol. The errors I get when I inspect the site have to do with Google Maps Javascript API errors and Access to XMLHTTP requests. I also am not sure where I would go to reset permalinks from the files. 

    Thank you in advance! 

  •  1,973
    Support replied

    Hello,

    Ok, I made a confusion. Although we don't do support for HTML templates on this forum (only for WordPress themes) you need to create your own Google Maps API key and paste in the template files replacing the one provided in the demo. See how the google maps are enqueued in the theme's files.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy