I posted on themeforest but here is better I think. I did the update by deleting the old theme and by reinstalling the new one and it must have not worked properly... Because I was unable to save any changes I was doing. The site kept being blank and not showing the demo. Tried reinstalling the old theme and same thing....
I went in my bluehost backup and loaded the backup from yesterday and it is now doing the same issue, blank website.
At least, I still have all my posts/portfolios and medias, but site is acting weird.
Can you please help? I simply want my website updated to 1.3 and working!
I am still having intense issues... I updated to 1.3 again and once again, options do no save. Everytime I apply some changes, save and leave the section then return, they are reset.
Main page is 100% blank still.
Also, I chose the 3rd MENU header layout style and it is not at all the one that is displaying...
It worked fine when I logged in last time to fix the main page template issue.
Now I see two instances of newave (?). How is that possible? I removed 1.2.2
The site is not blank - the home section is blank because the theme options are compromised, the theme cannot read any of the options, therefore it cannot get any image for the home section.
Scroll down and you will see the rest of the site.
So sorry to see that the installation has been compromised - is there a way to make a fresh wp install? You can export the data from your old site.
Hi!
I posted on themeforest but here is better I think. I did the update by deleting the old theme and by reinstalling the new one and it must have not worked properly... Because I was unable to save any changes I was doing. The site kept being blank and not showing the demo. Tried reinstalling the old theme and same thing....
I went in my bluehost backup and loaded the backup from yesterday and it is now doing the same issue, blank website.
At least, I still have all my posts/portfolios and medias, but site is acting weird.
Can you please help? I simply want my website updated to 1.3 and working!
Thanks
Sam
plz provide wp admin access in a private message.
Thanks
Thank you.
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Hi Sam,
The Home Page which you set as front page, didn't have One Page as page template.
Thanks
Thank you.
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Review Envato Item Support Policy
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Hi thanks for your help.
I am still having intense issues... I updated to 1.3 again and once again, options do no save. Everytime I apply some changes, save and leave the section then return, they are reset.
Main page is 100% blank still.
Also, I chose the 3rd MENU header layout style and it is not at all the one that is displaying...
Can you please help?
Thanks
Sam
Hi Sam,
It worked fine when I logged in last time to fix the main page template issue.
Now I see two instances of newave (?). How is that possible? I removed 1.2.2
The site is not blank - the home section is blank because the theme options are compromised, the theme cannot read any of the options, therefore it cannot get any image for the home section.
Scroll down and you will see the rest of the site.
So sorry to see that the installation has been compromised - is there a way to make a fresh wp install? You can export the data from your old site.
Thank you
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio