Comments Yunus started the conversationAugust 23, 2019 at 7:25amHello. When using my webpage on my iPhone, I cannot put image on the background, its just grey and says "Video Placeholder Image"I have tried to locate this placeholder image but it is nowhere to be found. I want to put my own picture/s or even a slideshow 1,973Support repliedAugust 23, 2019 at 7:29amHello Yunus,you can change the mobile video place holder image by replacing /images/video-placeholder.jpg path relative to root theme folder.Just overwrite it (keep the same file name in other words)Thank you. Clapat Support https://www.clapat.com/ Review Envato Item Support PolicyYunus repliedAugust 23, 2019 at 7:35amWhen uploading a jpg, it converts it to a png in media in wordpress 1,973Support repliedAugust 23, 2019 at 7:36amHi, You can use FTP for that (recommended). Are you familiar with FTP?Thank you. Clapat Support https://www.clapat.com/ Review Envato Item Support PolicyYunus repliedAugust 23, 2019 at 7:38amNo I'm not familiar with creating websites in general haha.. I will try it. 1,973Support repliedAugust 23, 2019 at 7:43amWait, what's the full url to your file which you uploaded to wordpress media?Thank you. Clapat Support https://www.clapat.com/ Review Envato Item Support PolicyYunus repliedAugust 23, 2019 at 7:45amvideo-placeholder.png - it converts it to a png even though its a jpgEDIT:well it posts a picture butheres the url: http://fragmentfilms.dk/wp-content/uploads/2019/08/video-placeholder.png 1,973Support repliedAugust 23, 2019 at 7:47amHi,I need the full url you will find it in the Copy Link field when see the image's properties:https://d.pr/free/i/VEVgKjThank you. Clapat Support https://www.clapat.com/ Review Envato Item Support PolicyYunus repliedAugust 23, 2019 at 7:48amJust edited my reply, sorry. 1,973Support repliedAugust 23, 2019 at 7:50amHi, then add the following in customizer -> additional css .video-section { background-image: url('http://fragmentfilms.dk/wp-content/uploads/2019/08/video-placeholder.png') !important;}and check if it worksThank you. Clapat Support https://www.clapat.com/ Review Envato Item Support PolicyYunus repliedAugust 23, 2019 at 7:52amYOU ARE THE BEST. <3 1,973Support repliedAugust 23, 2019 at 7:59amthumbs up for both of us!Thank you. Clapat Support https://www.clapat.com/ Review Envato Item Support Policy Sign in to reply ...
Hello. When using my webpage on my iPhone, I cannot put image on the background, its just grey and says "Video Placeholder Image"
I have tried to locate this placeholder image but it is nowhere to be found. I want to put my own picture/s or even a slideshow
Hello Yunus,
you can change the mobile video place holder image by replacing /images/video-placeholder.jpg path relative to root theme folder.Just overwrite it (keep the same file name in other words)
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
When uploading a jpg, it converts it to a png in media in wordpress
Hi,
You can use FTP for that (recommended). Are you familiar with FTP?
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
No I'm not familiar with creating websites in general haha.. I will try it.
Wait, what's the full url to your file which you uploaded to wordpress media?
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
video-placeholder.png - it converts it to a png even though its a jpg
EDIT:
well it posts a picture but
heres the url: http:
//fragmentfilms.dk/wp-content/uploads/2019/08/video-placeholder.png
Hi,
I need the full url you will find it in the Copy Link field when see the image's properties:
https://d.pr/free/i/VEVgKj
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Just edited my reply, sorry.
Hi,
then add the following in customizer -> additional css
.video-section {
background-image: url('http://fragmentfilms.dk/wp-content/uploads/2019/08/video-placeholder.png') !important;
}
and check if it works
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
YOU ARE THE BEST. <3
thumbs up for both of us!
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy