I have problems with your theme Soho because I have "White Screen" in my sites and the content not show sometimes. When I reload some sites the content will display.
Also, we have just released version 1.5 with a fix for this issue. Plz redownload the theme from envato and do upgrade. Hard refresh the page (Ctrl+F5) when testing.
You can remove the theme in the WP dashboard and install the new version. The content and options are not erased between upgrades.
Backup your theme before to be on the safe side.
If you did custom work and modified the theme files, you have the merge the changes.
Hey,
why I can't see the video pop Up on my smartphone (e.g. iPhone). Is your theme not responsiv with this pop up?
Best regards,
Andreas
Hello Andreas,
I see that WPBakery is hiding the video on mobile this is one of their styles for the video background
@media (max-width: 767px){
.vc_hidden-xs {
display: none!important;
}
}
so try adding
@media (max-width: 767px){
.vc_hidden-xs {
display: block!important;
}
}
in customizer -> additional CSS
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
I have problems with your theme Soho because I have "White Screen" in my sites and the content not show sometimes. When I reload some sites the content will display.
Hi Andreas,
Can you send us wp admin access in a private comment so we can have a look?
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Also, we have just released version 1.5 with a fix for this issue. Plz redownload the theme from envato and do upgrade. Hard refresh the page (Ctrl+F5) when testing.
You can remove the theme in the WP dashboard and install the new version. The content and options are not erased between upgrades.
Backup your theme before to be on the safe side.
If you did custom work and modified the theme files, you have the merge the changes.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy