Okay
  Public Ticket #205510
“Main Page Logo - misplaced”
Closed

Comments

  • Khalid started the conversation
    April 29, 2014 at 1:33pm

    I opened a private ticket #205029 approx. 17 hours back and kept waiting as other tickets kept on getting response - but not mine. I am now opening this second ticket as public. Where is the so much "praised" support? I am extremely disappointed!

  •  1,823
    Support replied
    April 29, 2014 at 9:01pm

    Hi Khalid,

    The reason why we responded to other tickets before yours is simply that we divide the tickets between team members. 

    We replied to your private ticket.

    Thank you

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Khalid replied
    May 2, 2014 at 6:33pm

    Thanks for explanation; understood. Will be more patient next time... Thanks.