Comments Khalid started the conversationApril 29, 2014 at 1:33pmI opened a private ticket #205029 approx. 17 hours back and kept waiting as other tickets kept on getting response - but not mine. I am now opening this second ticket as public. Where is the so much "praised" support? I am extremely disappointed! 2,006Support repliedApril 29, 2014 at 9:01pmHi Khalid,The reason why we responded to other tickets before yours is simply that we divide the tickets between team members. We replied to your private ticket.Thank youThank you. Clapat Support Review Envato Item Support Policy Follow us! https://www.clapat.com/https://www.facebook.com/clapat.ro https://www.instagram.com/clapat.themes/https://x.com/clapatdesignhttps://www.linkedin.com/company/clapatstudiohttps://www.tiktok.com/@clapatstudioKhalid repliedMay 2, 2014 at 6:33pmThanks for explanation; understood. Will be more patient next time... Thanks. Sign in to reply ...
I opened a private ticket #205029 approx. 17 hours back and kept waiting as other tickets kept on getting response - but not mine. I am now opening this second ticket as public. Where is the so much "praised" support? I am extremely disappointed!
Hi Khalid,
The reason why we responded to other tickets before yours is simply that we divide the tickets between team members.
We replied to your private ticket.
Thank you
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
Thanks for explanation; understood. Will be more patient next time... Thanks.