Okay
  Public Ticket #2012400
Text placement
Closed

Comments

  • Panayiotis started the conversation

    Hello-

    I'd like to be able to have the type on our site extend only as far as the borders of the centered images above and below it. Currently, the type expands with the width of the browser and ends up looking messy and unreadable; we'd like it to have it remain centered while being left-aligned. 

    Below is an example of a page of ours where we are having this issue:

    https://risolab.sva.edu/holver_portfolio/courses/

    Here is an example of a site that already has the result we are looking for:

    https://www.thefutureperfect.com/present_tense/articles/oskar-schlemmer

    Please let me know if we can do this with additional code, tables, etc. 


    Thank you

    Pan

  •  1,974
    Support replied

    Hello Pan,

    I feel that I need to clarify a few things here. If you go to the home page on clapat.ticksy.com you will see among others a few things:

    Support is offered only for bugs and really small modifications(like a few lines of css or js)

    and

    Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

    Custom which goes beyond few lines of CSS and js usually is done for a fee.

    If you need a higher level of customization or you feel the theme does not satisfy your needs you can ask for a refund.

    We appreciate your understanding. You may want also to review Envato Item Support Policy in the comment's footer.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Panayiotis replied

    hello-

    I figured this out in the meantime, but again I am truly disappointed in the theme and the lack of support you offer. You should not be advertising any assistance if you refuse to actually provide any. Furthermore, you should not be charging for this pathetic shell of a theme. Absolutely shameful. I will be leaving a review detailing my frustrations so that others don’t make the same mistake as us.