I have a problem with mobile navigation. When I go to single portfolio item and then go back to home page using back arrow in browser I cannot click on single portfolio again - more specifically : it is not clickable anymore and I have to refresh the page. Can you please tell where is the bug? Thank you in advance, Alex
there was some problem with server, I guess. Now the page loads ok. I did what you told me, but nothing changes - still have to refresh the site to go to another portfolio page...
And one more think: I disabled pre loader of the page and still facing very long loading time - couple seconds - is there any chance how to turn off the animation? (I guess there is the reason for delayed loading).
And I now i have noticed there is some bug when using safari. If you open single portfolio item (you can try it on link : http://studiokomit.com/portfolio/iyengar-yoga/) text is going through the image and it is moving not smooth.
It is working on my side (VLC player, quick time etc.). I think there is no need to give you any clip - please go via safari (version 12.1) here: http://studiokomit.com/portfolio/podnik-cafe/ and scroll up and down. You will see the malfunction (text goes through images, images are not loading correctly)
Hi guys,
I have a problem with mobile navigation. When I go to single portfolio item and then go back to home page using back arrow in browser I cannot click on single portfolio again - more specifically : it is not clickable anymore and I have to refresh the page. Can you please tell where is the bug? Thank you in advance, Alex
Alexandr, just to let you know that I was able to reproduce the problem on mobile. On your site.
On our live demo works fine, which makes us suspect that it may be something related with your site environment.
Can you send us wp admin access in a private comment so we can have a look?
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi ,
there was some problem with server, I guess. Now the page loads ok. I did what you told me, but nothing changes - still have to refresh the site to go to another portfolio page...
And one more think: I disabled pre loader of the page and still facing very long loading time - couple seconds - is there any chance how to turn off the animation? (I guess there is the reason for delayed loading).
Thank you!
Alex
Hello,
Try disabling the preloader in theme options -> General Settings
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Well, that was first thing I did. You can check it on single portfolio page. It takes many seconds to load it.
(http://studiokomit.com/portfolio/iyengar-yoga/)
And I now i have noticed there is some bug when using safari. If you open single portfolio item (you can try it on link : http://studiokomit.com/portfolio/iyengar-yoga/) text is going through the image and it is moving not smooth.
Can you please let me know?
Thank you,
Alex
Hello Alexandr,
I have a 5+ sec load on this page:
https://d.pr/free/i/RczWnc
You can follow these guidelines to speed up your site:
How to optimise the speed of my website?
I know you already have a cache plugin.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi
5+ seconds is really long time, I think.
How about the safari problem? Can you please fix it?
Thanks
Alex
Hello Alex
We assume is because of the images - text is loading much faster than the images.
Plz try further image optimization, and if the problem still persists send us a printscreen / video clip with the issue.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi, so I did some optimisation you have suggested (smush) and please see attached video clip from single portfolio site.
It is not working properly.
Thank you and best regards,
Alex
Hi,
Your video is not working. Please update it again. Thanks
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
It is working on my side (VLC player, quick time etc.). I think there is no need to give you any clip - please go via safari (version 12.1) here: http://studiokomit.com/portfolio/podnik-cafe/ and scroll up and down. You will see the malfunction (text goes through images, images are not loading correctly)
Thank you,
Alex
Your video has 0 bytes. I do not have a device with safari. I really need the video to see the issue. Thanks
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
I see,
please find attached new video.
Thank you
Alex
Again the video file is corrupt. Try to make a zip archive with it
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Please see attached,
Alex
Hi Alex
Hate to come back on this but we keep getting Failed - Server problem. We checked on several computers.
https://d.pr/free/v/Dr7DfI
Is is possible to have it somewhere online or send it via email to [email protected] the author profile email?
Really regret all this
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
I have just sent an email with attached video.
Thank you
Alex
Hello Alex,
try adding
#hero.has-image #hero-styles, .error404 #hero #hero-styles {
position: relative;
}
in customizer -> additional CSS
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi,
I tried, but still the same.
Thank you,
Alex
Add also these styles:
#hero {
position: absolute;
}
#hero-bg-wrapper {
position: relative;
}
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Great! It works nice now!
Thank you very much for support.
Alex