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  Public Ticket #1925138
Some portfolio items are not visible
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Comments

  • Luca Stefano started the conversation

    Hello,
    I just installed and configured the theme Tetriz and after changing the images and titles of my portfolio categories I can only see 11 out of 13. You can check in the provided link that if you, for example, filter for "Social media management" there will be one category indicated but no items will be shown.

    I tried to check if it could be somehow related to cache or whatever, but I can't sort it out.

  •  1,974
    Support replied

    Hello Luca,

    Plz check the following:

    1. you have assigned a featured image to the missing portfolio items

    2. if the page template is Portfolio Mixed check in page optionsĀ  the limit of the portfolio items being displayed.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Luca Stefano replied

    Hello,

    I'm using the "packery grid" template, I tried with "creative" as well but the problem is the same. The featured images are present for all of them.

    Is there anything else I'd have to check?

  •  1,974
    Support replied

    Hi,

    can you send us wp admin access so we can check what is the issue?

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Luca Stefano replied privately
  •  1,974
    Support replied

    Hello Luca,

    You have a portfolio category named Google Ads that has the category slug 'google-ads'

    That is being blocked by my AdBlocker and I cannot see it. I think you are having the same problem.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Luca Stefano replied

    Thanks, I'll change it and check it immediately!

  • Luca Stefano replied

    Gotcha, good catch! If I disable adblock I see more categories so it makes sense. Thank you for your time