"Refund" (#1922524) / ClaPat Studio

Farhad Bakhtiarikish started the conversation
March 6, 2019 at 4:39pm
Hi,
I would like to ask for a refund if possible. The theme is not customisable with the things i want.
Thank you.
Farhad
2,013
Support replied
March 6, 2019 at 4:57pm
Hi,
If you are within 14 days since you purchased send a refund request. You must remove the theme from your site.
Thank you.

Clapat Support

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Farhad Bakhtiarikish replied
March 14, 2019 at 1:54pm
I have sent a request for refund 8 days ago and still no reply. By that time i had purchased it for 2-3 days.
When will i receive an answer? Paying for the theme was really quick but when you ask for refund nobody seems to care really. Disappointed...
2,013
Support replied
March 14, 2019 at 2:02pm
Your refund has been approved. It takes couple of days to be processed, but that's not under our control.
Thank you.

Clapat Support

Review Envato Item Support Policy

Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio