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  Public Ticket #1921956
Product Image Not Loading
Closed

Comments

  • Khalid started the conversation

    Hi,

    I'm having some issues with the product images. As soon as I activate the theme, the box for setting a product image in the "add product" page disappears. 

    I'm still able to add the product images if I reverted to the default theme and then reactivated the Satelite theme after the images are set.

    Is there any way to bring the "set product image" option back without having to revert to the Twenty Nineteen theme to add the images?

    Also, once in the product page the theme reverts back to the "light theme" and there's no way to change it.


    Does the theme not support WooCommerce?


    Any help would be appreciated. Thanks!

  •  1,973
    Support replied

    Hello Khalid,

    We have not tested the theme with Woocommerce however this may help:

    https://github.com/woocommerce/woocommerce/wiki/Declaring-WooCommerce-support-in-themes

    Add the code at the end of functions.php

    function mytheme_add_woocommerce_support() {
    	add_theme_support( 'woocommerce' );
    }
    add_action( 'after_setup_theme', 'mytheme_add_woocommerce_support' );
    

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Khalid replied

    Thank you! I will try that soon and update you on the results.

  •  1,973
    Support replied

    Ok, closing this for now.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy