Okay
  Public Ticket #1878504
Content created in Page Builder not showing up
Closed

Comments

  • Fredrik started the conversation

    Hi guys,

    I just bought Nerduck and have tried creating a simple page with it, but I quickly ran into a problem I can seem to solve. When I create content for the main page using Page Builder, the content does not show up on the page, and whenever I leave the page editor the PB content disappears from the editor even though I saved it. The content created using page options is showing up fine.

    I'm running WP 4.0.3 and Page Builder 4.5. Any help is appreciated.

  •  1,974
    Support replied

    Hello Fredrik

    We have not tested the theme with PageBuilder but do you get any errors in browser's js console?

    Is it the Page Builder from SiteOrigin?

    What do you mean exactly by 'The content created using page options is showing up fine.'?

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Fredrik replied

    I bought the Nerduck theme from Themeforest, where it said it came bundled with Visual Composer. From what I understand Visual Composer has been renamed to "WP Bakery Page Builder". Anyway, WP Bakery Page Builder is what was included when I downloaded Nerduck, so that's what I'm referring to.

    I'm attaching two images, one from the editor and one from the actual front page. The problem is that nothing that I enter into the page builder shows up on the front page. However, as you can see, the Headline text and whatever content is created from the page options section (below the page builder) is showing up.

    I hope this makes things a bit clearer :) 

  •  1,974
    Support replied

    Hi Fredrik is it possible to provide wp admin access in a private comment?

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Fredrik replied privately
  •  1,974
    Support replied

    Hi, so I updated WpBakery to 5.6 and then I was able to edit this page with it:

    http://foto.husetlundqvist.se/about/

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Fredrik replied

    Yep, looks like that was the problem. Thanks so much! I tried updating WPbakery before but I wasn't able to. Looks like this did the trick. 

    Quick question while I have you on the line, if you don't mind: The hero slider on http://foto.husetlundqvist.se/ seems to be fixed in height at around 953px. Probably a noob question, but how do I get the height to correspond to the revolution slider height?

  •  1,974
    Support replied

    Yes, that's right good pointsmile.png

    So the hero height is always the windows height (full screen) unless is set to small in which case is half of the current screen.

    Try changing that in /js/scripts.js

    if (jQuery('#hero').hasClass('hero-small')) {
         var heights = window.innerHeight;
         document.getElementById("hero").style.height = heights * 0.5 + "px";
    }  else  {
         var heights = window.innerHeight;
         document.getElementById("hero").style.height = heights + "px";

    for example you could change it to 

    document.getElementById("hero").style.height = heights*0.7 + "px";


    Hard refresh the page (Ctrl+F5) to see the changes.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Fredrik replied

    Alright, that gives me something to play around with. Thanks mate, you've been very helpful!