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  Public Ticket #1877851
Portfolio Grid doesn't work
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Comments

  • DF started the conversation
    January 31, 2019 at 7:42pm

    Hello,

    I've got problem with Portfolio Grid in Grenada Theme.

    I created site witch Portfolio template option, but it doesn't work properly. Only the title is displayed on the page. Grid doesn't appear...

    http://foetke.com/works/

    I read advices in other tickets, and I used suggestions but it don't solved problem...

    - Ajax loading is turned off

    - I tried assigning featured images to portfolio item

    - I modified line 39 in custom-post-types-config.php 


    I have no other idea, how to make it works....

    Can you help me?

  •  1,974
    Support replied
    February 1, 2019 at 12:50am

    Hello,

    Looks like portfolio grid works now (at least on my machine), problem solved?

    https://d.pr/free/i/0yMKdu

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Federico Covarelli replied
    February 1, 2019 at 12:50pm

    comment error

  • DF replied
    February 3, 2019 at 2:00pm

    Now portfolio grid works - post thumbs are displayed, but generally link to post doesn't work (only sometimes it works...).

    There are also problems with displaying content on portfolio post page. Sometimes all section loads properly, another time only few are displayed. Refresh page not always helps...

    There are many errors in the console.

    Checked on various browsers and operating sytems. Problems always occur...

  •  1,974
    Support replied
    February 4, 2019 at 10:12pm

    Hi there

    - I tried several times opening the links with my browser's console open but there was no error with any of the projects.

    - try disabling AJAX in theme options. Some WPBakery elements/settings are not compatible with AJAX page loading. Or try these workarounds

    AJAX loading and WPBakery

    I can send you a clip as an example if your provide wp admin access in a private comment.

    in general if you choose AJAX over normal loading it's recommended to use our shortcodes and simple WPBakery elements similar to our demo pages.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • DF replied
    February 5, 2019 at 8:02pm

    Thanks for reply.

    Content on portfolio pages loads properly, only when AJAX and Smooth scrolling are disabled.

    But when AJAX is disabled, then links on the page using Portfolio grid doesn't work...

    http://foetke.com/works/

    I tried to use your shortcodes (with enabled AJAX), but it didn't help.

  •  1,974
    Support replied
    February 5, 2019 at 11:35pm

    Hello,

    Yes, we know and we provided a fix for it today. Download version 2.2 and upgrade your theme.

    How do I upgrade the theme? Will I lose all my changes?

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy