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  Public Ticket #187501
video gets cut off and looks dull
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  • steve started the conversation

    Hi There,

    We are using your theme. We have uploaded a video to use for the back ground but the ending of the video cuts out. It is approx 16 sec long. Also the colour is quiet dull ! are we able to change that.

    Cheers

    Steve

  • Chris replied

    Hi Steve- 

    I just fixed the "dull" colour in my video also. It's a pattern overtop. 
    In the custom css code in the theme options > styling area I added:

    .pattern {

    background:none;

    }

    and it worked to remove it.
    Hope that helps!
    Chris

  • steve replied

    Great that works.

    Is there also a limit on the the length as it cuts off the end of our video. Also are you able to remove the little square in the center

    Thanks you

  •  1,974
    Support replied

    Hi Steve,

    There may be a limitation of the youtube player.

    Here is the link to the documentation:

    https://github.com/pupunzi/jquery.mb.YTPlayer/wiki

    to remove the little square entirely you need to modify

    /newave-theme/sections/home_section_parallax_video.php file

    It appears empty because you haven't specified a caption and url in theme options -> home settings

    Thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

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