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  Public Ticket #187421
BUG: Portfolio problems in Safari and Firefox.
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Comments

  • Ludvig started the conversation

    Hi,

    We just noticed a serious issue with the portfolio on our site, and your demo site has the same problem as well.

    Issue 1: When browsing the portfolio section, only one project is displayed. If you click any of the filter buttons, the expected result is shown, but initially only one project is shown.

    Issue 2: If you click a project that has a external page, and then try to go back. The page get stuck during loading. The loading animation plays, but the page never gets loaded.

    The first issue occurs in Safari only, and issue 2 in both Safari and Firefox (works fine in Chrome, haven\'t tested IE).

    This seems like quite a big issue, so I\'m surprised I couldn\'t find anyone else with the same problem. 

    Update: Issue 1 seems to only happen in older versions of Safari (i.e. 5.1.10).

  •  1,824
    Support replied

    Hi Ludvig,

    Thank you for bringing this to our attention.

    Will fix it in our next release, marked as high priority.

    Thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Ludvig replied

    Excellent, thanks!

  • Ludvig replied

    When can we expect the next release? 

  •  1,824
    Support replied

    Hi Ludvig,

    The fix we aim to provide in version 1.3 due to be released at the end of this month.In the meanwhile, can you disable the loading icon (as a workaround)?

    Thank you

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Ludvig replied

    Hi again,

    I just downloaded the latest release (1.2.2) and none of these problems seems to have been fixed. I honestly think that being able to hit 'back' is a fundamental function for any site, and I'm confused as to why you haven't addressed the issue. As I explained before, it's not just our site that has this problem, but your own demo sites as well.

    Removing the loading icon seems to work, but it's not really a solution. I hope you guys will fix this soon, because untill then our site is rendered useless... 

  •  1,824
    Support replied

    Hi Ludvig,

    we are working towards an acceptable solution, trouble is the safari and firefox don't notify the scripts the page is loaded as the other browsers do.

    Thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy