The panel for "Portfolio Item Options" is empty. Making it impossible to add a hero image or change the settings of the item. (View screenshot attached)
Our programmer was able to change the server config a get it work. That said, he asked me to pass a message as a suggestion:
"...it might be a good idea to tell them to look into using WP_CONTENT_DIR and WP_CONTENT_URL to build the `_extension_dir` and `_extension_url` variables"
The panel for "Portfolio Item Options" is empty. Making it impossible to add a hero image or change the settings of the item. (View screenshot attached)
Hello Pablo, can you send us wp admin access in a private comment so we can have a look? Is there any error you see in the browser console?
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Attached is a screenshot of the console.
Looks like an issue with your server configuration on MIME types. Or is it happening only in Chrome?
Can you provide wp admin access in a private comment?
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi there,
Our programmer was able to change the server config a get it work. That said, he asked me to pass a message as a suggestion:
"...it might be a good idea to tell them to look into using WP_CONTENT_DIR and WP_CONTENT_URL to build the `_extension_dir` and `_extension_url` variables"
Thank you for the quick responses!
One final question though. Is the theme compatible with wordpress 5.0.X ?
Hello Pablo,
Glad it has been worked out.
The theme runs with WP 5.0.x however you are not able to use Gutenberg editor in portfolio pages.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy