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  Public Ticket #1837743
Pages from Menu - loading issues
Closed

Comments

  • Tomo started the conversation
    January 1, 2019 at 2:34am

    Hi,

    This is a strange issue. If we navigate to the following page: https://beyondbespoke.com.au/catalogues/ in a browser everything loads properly. 

    However, if we navigate to the same page via the theme menu then certain page elements don't load.

    Please see screenshot attached.

    Tested on Chrome and firefox browsers.

    Thanks,

    Ian

  •  1,810
    Support replied
    January 2, 2019 at 10:02pm

    Hi,

    you have enabled AJAX loading in theme options -> General settings. Some elements requiring extra js initialization are not compatible with AJAX

    Try adding the Catalogues page as custom link menu, this will be loaded as an external page, not through AJAX but as a normal page.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Tomo replied
    January 5, 2019 at 9:41pm

    OK, adding the menu items as custom links worked well. Thanks.

    Please close this ticket.