Comments 1Greg started the conversationDecember 20, 2018 at 9:09amI get this error in Heart Internet:Download failed. cURL error 56: Failure when receiving data from the peer I have paid for the theme yet I can't use it!Please help me resolve this issue.Thank youKind regards 1,931Support repliedDecember 20, 2018 at 1:18pmHi Greg,which plugin is causing the error? It looks like your ISP has some network restrictions preventing the automatic recommended plugins installation.Send us wp admin access if possible (login url, admin username and password) in a private comment so we can help you further.Thank you. Clapat Support https://www.clapat.com/ Review Envato Item Support Policy 1Greg repliedDecember 20, 2018 at 1:20pmHi! Thank you...I fixed it by jusy doing it manually on FTP.There are a few things i may want help with in the future! Thanks for quick response! 1,931Support repliedDecember 20, 2018 at 1:22pmThat's a good idea! Glad you solved the pb. Thank you. Clapat Support https://www.clapat.com/ Review Envato Item Support Policy1 Like 1Greg repliedDecember 20, 2018 at 1:23pmReally like the theme! Great response rate.I warn you though I may be bugging in the future for a few js customisation advice etc!!!Merry Christmas to the whole Clapat team 1,931Support repliedDecember 20, 2018 at 1:57pmThank you Greg, Merry Christmas!Sure, contact us if you need something.Thank you. Clapat Support https://www.clapat.com/ Review Envato Item Support Policy 1Greg repliedJuly 31, 2023 at 8:04amHi there,Thanks for updating but i still cannot use wp bakery in back end and now back end edit page looks weird/unstablePlease can you help me get wp bakery running again so I can edit the website?ThanksAttached files: wp backend errors.png 1,931Support repliedJuly 31, 2023 at 10:22amHello,If you can send us updated wp admin access in a private comment?Thank you. Clapat Support https://www.clapat.com/ Review Envato Item Support Policy Sign in to reply ...
I get this error in Heart Internet:
Download failed. cURL error 56: Failure when receiving data from the peer
I have paid for the theme yet I can't use it!
Please help me resolve this issue.
Thank you
Kind regards
Hi Greg,
which plugin is causing the error? It looks like your ISP has some network restrictions preventing the automatic recommended plugins installation.
Send us wp admin access if possible (login url, admin username and password) in a private comment so we can help you further.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi! Thank you...I fixed it by jusy doing it manually on FTP.
There are a few things i may want help with in the future! Thanks for quick response!
That's a good idea! Glad you solved the pb.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Really like the theme! Great response rate.
I warn you though I may be bugging in the future for a few js customisation advice etc!!!
Merry Christmas to the whole Clapat team
Thank you Greg, Merry Christmas!
Sure, contact us if you need something.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi there,
Thanks for updating but i still cannot use wp bakery in back end and now back end edit page looks weird/unstable
Please can you help me get wp bakery running again so I can edit the website?
Thanks
Attached files: wp backend errors.png
Hello,
If you can send us updated wp admin access in a private comment?
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy