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  Public Ticket #1817733
Play Video on mobile
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Comments

  •  1
    Marian Lübbermann started the conversation

    Hey!

    I got a question about my youtube-video section (it's playing in the background)

    The video disappears on mobile. Can I do some adjustments so it does play on mobile as well? Could'nt find anything…


    thanks & best regards,

    Marian

  •  1,974
    Support replied

    Hey Marian,

    The YTPlayer would not work on mobile devices due to vendors policy on javascript media controls. Considering also network bandwidth and data plans for mobile is not recommended to have video  playing on mobile.

    You should provide a fallback image to be displayed on mobile in page options.


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Floris replied

    Hello, I have the same question. And I see I'm not the only one...

    One of the answers that was given ("..considering also network bandwidth and data plans for mobile is not recommended to have video playing on mobile...") is a little bit condescending, don't you think? Maybe let people decide themselves...

    Is there any chance that you will include this in an update? I can imagine many many many people choose your template *because* of the video, and expect it to work on mobile also. 

    Thank you, greetings from Amsterdam,

    Floris

  •  1,974
    Support replied

    Greetings Floris,

    Our opinion is that it is not recommended to play/autoplay video on mobile devices in the hero section.

    We do not say you must not.

    What you can do is to use video plugin for mobiles for that. You can entirely disable the hero section and add a full width row with the video in it.

    A quick way to setup a full width row is adding full as Extra class name in row's options. 

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  1
    Marian Lübbermann replied

    So it's possible to play a youtube video out of the hero section? I added a normal row on "full" including a youtube link.

    https://myrendering.com/

    My video on this site stops playing when I go to mobile/shrink the window. Is it possible to make it play on mobile?


  • Floris replied

    Hi, thanks for your response!

    In NL most people have unlimited data or WiFi nearby. I’m sure I can get total file size under 10mb, even with multiple video’s. In that case it will not be a problem at all; it’s a portfolio site, doesn’t matter if loading takes 2secs longer.

    So I really don’t understand why it’s not included in the template...video will be the future for these kind of websites?!

    But I guess I will have to fix this one myself. Can you recommend a mobile js video plug-in? I’m not a dev, but if I understand you correctly you propose a solution where - instead of the slider - you show 1 video, correct?

    F.

  •  1,974
    Support replied

    Hi Marian, If you used a WPBakery element, as far as I'm aware WPBakery video element does not play on mobile, similar to our approach.

    Floris, I don't have a specific plugin to recommend but you can lookup for responsive video embed plugin.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Floris replied

    Hi there,

    Thanks for the suggestion.

    In the end I created a different solution; converted the video's to GIF and show these instead of normal poster/PNG image. Easy to do, and works great :)

    Cheers,

    F.

  •  1,974
    Support replied

    Excellent!

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy