Okay
  Public Ticket #1799627
Made some customizations
Closed

Comments

  • Mohamed started the conversation

    Hello ClaPat Team,

    I already opened another ticket privately but still no-one got back to me after some time..

    I faced a more serious problem now that I need your help with, please.

    Please go to the provided link which is https://xxx.hit-ad.agency/about.html and check the menu list items - I added some animation on hover and changed cursor. However, after clicking on about page again, the mouse icon disappears and no more hover effects.

    Also, when hovering on the menu items, they keep moving within a frame and go beneath it.. please try it yourself and see. I tried to make the whole menu item appear after hovering but with no luck.

    Awaiting your kind reply.

    Thank you,

    Mohamed

  •  1,814
    Support replied

    Dear Mohamed,

    Plz contact the author directly regarding the HTML template you bought.

    https://themeforest.net/user/clapat

    This support forum is dedicated only to WordPress themes and we lack the expertise to help you with HTML templates.


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Matty replied

    Hi Mohamed, I was looking for some advise and I seen your post and also visited that link to your website below. Would you be able to help please? I really like what you've done with the mouse pointer. Also when you click on the right hand side menu icon it takes you to the 'our works' page with some really cool interactive link preview effect, would you be able to let me know how did you achieve these?


    thank in advance,

    Matty

  • Mohamed replied

    Hello Matty,

    So sorry for the late reply.

    I just saw your message now.

    Please contact me via email better in order not to miss another reply from your side, and tell me if you're still interested to know about anything regarding my website. However, I can't recall what was in the link that I attached previously in this conversation so you will have to remind and I can definitely share with you the updates made later as there have been many updates since then.

    Thanks in advance.

    Mohamed Mokhtar