Hi, great design on Grenada, I love it. There is one thing that isn't working properly. When I click on one of the portfolio items I don't get the requested look and height. Only if I am on a url let's say localhost:8888/grenada_portfolio/portfolio_item. Only if I reload the page when I am on this current url I get the correct css. Not when I enter the first time. Same goes for all the portfolio items.
have you tried disabling ajax in theme options and see if it's working properly.
The ajax function loads only the HTML+CSS and performs javascript initialisations related with our shortcodes. Everything else is skipped because we cannot possible know every plugin's code.
send us wp admin access in a private comment if you want to keep the current config.
Hi Support Team, Thanks for a quick reply. It seems the current version is 1.0, but I bought the theme two days ago and there hasn't been an update yet. Where can I find this? I haven't gotten a notification about any update.
In case of disabling ajax it just got stuck in an endless loop breaking the page.
Hi, great design on Grenada, I love it. There is one thing that isn't working properly. When I click on one of the portfolio items I don't get the requested look and height. Only if I am on a url let's say localhost:8888/grenada_portfolio/portfolio_item. Only if I reload the page when I am on this current url I get the correct css. Not when I enter the first time. Same goes for all the portfolio items.
And yes I have published and saved all changes.
I need help.
Thanks!
Hello Philip,
I hope you are running the latest version 1.1.
have you tried disabling ajax in theme options and see if it's working properly.
The ajax function loads only the HTML+CSS and performs javascript initialisations related with our shortcodes. Everything else is skipped because we cannot possible know every plugin's code.
send us wp admin access in a private comment if you want to keep the current config.
Thank you.
Clapat Support
Review Envato Item Support Policy
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Hi Support Team,
Thanks for a quick reply. It seems the current version is 1.0, but I bought the theme two days ago and there hasn't been an update yet. Where can I find this? I haven't gotten a notification about any update.
In case of disabling ajax it just got stuck in an endless loop breaking the page.
Thanks
Hi Philip,
You must download the latest version from Envato - 1.1 we made an update few days ago, fixing the issue with the endless loop.
Thank you.
Clapat Support
Review Envato Item Support Policy
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https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
Hi,
Thanks.
Would you be so kind to send a direct link to Envato's update page?
Hi again,
I did manage to update, but I still get endless loop with new version 1.1.
Hi Philip
plz send us wp admin access (admin url, admin username and password) so we can verify your configuration.
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio