Almost every other time I refresh a page, on load the content does not format correctly. I've attached a short video so you can see what I mean. Sometimes it loads correctly, other times it loads with all of the content stacked and full width.
I am confident I have all of the plugins correctly installed and am using the WPBakery Page builder, most of the time with Grenada specific elements
to fix these kind of problems with plugins you can disable ajax in theme options.
The ajax function loads only the HTML+CSS and performs javascript initialisations related with our shortcodes. Everything else is skipped because we cannot possible know every plugin's code.
What I did I simply added a WPBakery row in front page so that all styles related with it will be loaded from the front page (and subsequently to all other pages you load from there)
Their solution didn't solve the problem for me, but disabling the ajax did. I plan to get my site and all of the content up, and then remove or deactivate most of the plugins to see if that solves the issue. Please let me know if you figure anything more out, I'd appreciate it.
- add an empty VC row in your home page content. Assuming you have a portfolio template as your home page this is not being displayed in the portfolio grid and/or
- in the page with problematic layout: load the page directly into the browser, view page source, look for for "vc_shortcodes-custom-css", copy everything between
add a raw html element at the bottom pf the page content and paste it there.
The main issue here is that WPBakery works perfectly fine with ajax enabled, but since it has a lot of javascript behind the scenes in not an ajax friendly plugin.
Almost every other time I refresh a page, on load the content does not format correctly. I've attached a short video so you can see what I mean. Sometimes it loads correctly, other times it loads with all of the content stacked and full width.
I am confident I have all of the plugins correctly installed and am using the WPBakery Page builder, most of the time with Grenada specific elements
Hello Anthony,
can you send us wp admin access in a private comment so we can have a look?
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
Hello Anthony,
to fix these kind of problems with plugins you can disable ajax in theme options.
The ajax function loads only the HTML+CSS and performs javascript initialisations related with our shortcodes. Everything else is skipped because we cannot possible know every plugin's code.
What I did I simply added a WPBakery row in front page so that all styles related with it will be loaded from the front page (and subsequently to all other pages you load from there)
Plz check now and let us know.
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
I posted a ticket last night with the same issue, but I don’t understand your fix?
I’m building my site locally so can’t share my log in details.
Can you share a screenshot of the fix?
Pete -
Their solution didn't solve the problem for me, but disabling the ajax did. I plan to get my site and all of the content up, and then remove or deactivate most of the plugins to see if that solves the issue. Please let me know if you figure anything more out, I'd appreciate it.
I’ve only got the plugins installed that they bundled. Seems a bit funny that they haven’t come across this too.
Thanks for the reply!
Hi Pete, Anthony,
reiterating, try one of the following:
- disable ajax loading in theme options or
- add an empty VC row in your home page content. Assuming you have a portfolio template as your home page this is not being displayed in the portfolio grid and/or
- in the page with problematic layout: load the page directly into the browser, view page source, look for for "vc_shortcodes-custom-css", copy everything between
<style type="text/css" data-type="vc_shortcodes-custom-css">...</style>
add a raw html element at the bottom pf the page content and paste it there.
The main issue here is that WPBakery works perfectly fine with ajax enabled, but since it has a lot of javascript behind the scenes in not an ajax friendly plugin.
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio