"Activate sahel core plugin" (#1744517) / ClaPat Studio

Jesus Segrelles started the conversation
October 12, 2018 at 7:59am
Hello,
We have a problem. We can't activate the sahel core plugins. When we try to activate it, The wordpress interface stops working.
Our wordpress version is 4.9.8
1,974
Support replied
October 12, 2018 at 8:27am
Hi Jesus,
just to clarify: is it related with Aruba?
Thank you.

Clapat Support

https://www.clapat.com/

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Jesus Segrelles replied
October 12, 2018 at 8:29am
Yes. It's related with the theme Aruba
1,974
Support replied
October 12, 2018 at 8:33am
Sahel Core plugin from what i see is related with Sahel theme
https://elated.ticksy.com/ticket/1726264/
is this correct?
Thank you.

Clapat Support

https://www.clapat.com/

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Jesus Segrelles replied
October 12, 2018 at 8:45am
No, it's not correct. It's not the same problem. Our problem is anotherone. When we try to activate it, the wordpress stop working.
1,974
Support replied
October 20, 2018 at 6:28am
Hello Jesus,

Aruba does not use and does not contain any plugin named Sahel Core plugin. This plugin is used by a different theme.

It uses Aruba Functionality Plugin which implements Aruba shortcodes. If you are using Aruba, have only this plugin activated.
Thank you.

Clapat Support

https://www.clapat.com/

Review Envato Item Support Policy