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  Public Ticket #1708593
Install Theme plugin install fail
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Comments

  • Paul started the conversation
    September 11, 2018 at 4:32pm

    I have installed the theme using both methods but when i try and install Required Plugins - An error occurred while installing Visual Composer: <strong>Download failed. Unauthorized</strong>.

  •  1,974
    Support replied
    September 11, 2018 at 5:10pm

    Hi Paul,

    Send us wp admin access in a private comment and we will try installing it for you. Looks like a network restriction on your hosting platform.

    Thank you.

    Clapat Support

    https://www.clapat.com/

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