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  Public Ticket #170228
Contactform problem
Closed

Comments

  • Jochem started the conversation
    Hello, I just bought the theme today and I love it. Got almost everything up and running, except the contactform.. I have installed the contactform plugin and the form actually works. But it looks like it intervents with some style. Cause the problem is that the boxes are not shown. The text box is showed up, but for the name, subject and email there are no boxes, only the names. Actually, there are boxes but you can’t see it, only type in it. I want the grey box as in the demo (im using the demo content). What can the problem be? I am not using any other plugins that can make the problem. I also installed the plugin again.. No changes.. ------------------------ Here is the login details as requested. I will logout now for the coming hour and I hope you can find the problem, thanks! Login: contacthelp adminhelpme www.ietsmetreclame.nl/wp-admin Thanks!
  •  1,972
    Support replied

    Done, plz check. I kept also the dutch captions. :)

    If you like our template plz don't forget to rate it.

    Thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Jochem replied

    Awesomeness! Can you tell me what the problem was..?

    Will rate your theme now already with 5 stars (just purchased it today). Awesome support :)

  •  1,972
    Support replied

    Hello! Just the content of the contact form - it has to conform with our specs in documentation, because of the syles. It's in the documentation but I admit it can be confusing. :)

    Thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy