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  Public Ticket #170048
Problem portfolio
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Comments

  • cindy started the conversation
    I have a problem with the portfolio. Popup works but not the rest. Everything else does not display anything, it's all white. It works a few times anyway, but rarely. When I open a page of a portfolio item I receive an error message: "Warning: Illegal string offset 'size' in / homepages/23/d473555620/htdocs/wp-content/themes/newave-theme / shortcodes.php on line 202 " Please help me
  •  1,823
    Support replied

    Hello Cindy,

    Can you provide wordpress admin access to your site in a private ticket?

    Thank you.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   cindy replied privately
  •  1,823
    Support replied

    Hello Cindy,

    I looked over the website and this what you need to do if you want to have inline portfolio items:

    if they are full screen or normal sliders, you need to add featured images for the portfolio project.

    They will be included in the slider.

    And remove [project_slider] shortcode from the content.

    Thank you!

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • cindy replied

    Thank you for your reply but I think you misunderstood my problem.
    On (www.agence-pure.com) portfolio, the last "red hot pepperoni" picture (image default theme) does not work all the time. The problem is just the animation, not the display of images.
    When a new space clicked normally occurs below and displays a slideshow and 3 blocks of text. But on my site once does it work (see "portfolio2" picture) and sometimes it does nothing: empty space (see "Portfolio" picture).

    Just try on "Red hot pepperoni" picture: Click -> display correctly if ca -> Close and click again on the image -> After a moment the animation does not work .

    I hope you understand me
    Thank you in advance

  •  1,823
    Support replied

    Hi Cindy,

    I don't realize right what could be the pb. Just checking: have you modified in any way one of the theme files? We are going to release 1.2 pretty soon and we are working on the expander section as well.

    Thanks

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy