Okay
  Public Ticket #1669313
Mobile View
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Comments

  • Jonathan started the conversation

    The hero image when viewing on mobile zooms in way too far before scrolling, and after scrolling a tiny bit it resizes to normal. I've attached an image that shows what it looks like when it is zoomed in too far, before scrolling. 

  •  1,974
    Support replied

    Hi,

    looks okay on my android chrome (see attached). Can you give us more details plz.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Jonathan replied

    I've included 4 photos showing what the hero image looks like as you scroll down (starting at 1 before scrolling and ending at 4). If you look at pic 1 and 2, you'll see the hero image is very zoomed in, and once you've gone below the fold (starting at pic 3), it zooms out instantly and looks much better. Is there anyway to show that zoomed out version (pic 3) as you begin scrolling, rather than just when you get below the fold?

  •  1,974
    Support replied

    I see, however it's scrolling okay on  my device.

    What is your device (and browser)?

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Jonathan replied

    iPhone X, tried both chrome and Safari, they both do the same thing