Urgent, please can you help. The pin isn't working correctly, for some reason its showing the South of France. I have tried coordinates and the address in Map theme options.
This is urgent as clients will be confused to where we are, please fix.
Note - it was working until yesterday, so not sure why its changed.
I think I have added it now? If not can you please help or specify the exact steps I need to take as I have been attempting this all morning and I am losing the will to live!
Yes, I still get the error in browser. Thing is that the error comes from google maps API so there is little I can do here. Has something to do with the key itself.
I had built the site on a staging site using GoDaddy's hosting services. I still had the staging site running everything in the background which I think was interfering with the new site. So I just deleted the staging site and it worked.
Hi,
Urgent, please can you help. The pin isn't working correctly, for some reason its showing the South of France. I have tried coordinates and the address in Map theme options.
This is urgent as clients will be confused to where we are, please fix.
Note - it was working until yesterday, so not sure why its changed.
Coordinates: 51.534653, -0.900660
Thanks.
Hi,
Any update on this?
Thanks.
Hi Charlie, Can you send us wp admin access so we can have a look?
Thank you.
Clapat Support
https://www.clapat.com/
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Hi,
Where shall I post the credentials as this is a public ticket?
You can post it in a private comment.
Thank you.
Clapat Support
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Hello Charlie,
This is what I get when I was trying to access the admin link:
https://d.pr/free/i/Y3oVAW
Thank you.
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Hi,
It should be up and working again now.
The hosting is down currently, I will let you know when its back up.
Sorry Charlie,
But this is what I get:
https://d.pr/free/i/BDV3bX
I don't think there is any IP filtering involved, the site https://observereffect.io/ works fine. It's only the wp-admin link I cannot get access to.
Thank you.
Clapat Support
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Ok, will wait for your reply
Thank you.
Clapat Support
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Hi,
It seems to be back up now!
Right GoDaddy servers are down in Europe. I will contact you when they are up. How annoying.
Aha, no worries, important is that we fix the map thing.
Thank you.
Clapat Support
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Ok, it seems to be working, can you check now please?
Any luck?
Hello, yes, you need to use a Google Maps API key.
This is what I get in the browser javascript console in the contact page.
Geocoding Service: You must use an API key to authenticate each request to Google Maps Platform APIs. For additional information, please refer to http://g.co/dev/maps-no-account For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key
Thank you.
Clapat Support
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Map is not displayed
Thank you.
Clapat Support
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Hi,
I have added the API key, but it still isn't working correctly - it is showing the wrong area (South of France which isn't even the right country).
You still have an error related with Google Maps API key:
Geocoding Service: This API project is not authorized to use this API. For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key
Thank you.
Clapat Support
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Hi,
I think I have added it now? If not can you please help or specify the exact steps I need to take as I have been attempting this all morning and I am losing the will to live!
Thanks.
Could this be the solution?
https://stackoverflow.com/questions/32994634/this-api-project-is-not-authorized-to-use-this-api-please-ensure-that-this-api/32998566
If you read all the comments one of the contributors suggested you should disable-reenable it.
Thank you.
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Nope :(
Yes, I still get the error in browser. Thing is that the error comes from google maps API so there is little I can do here. Has something to do with the key itself.
https://d.pr/free/i/RBN1tT
We use an API key in our demo as well:
http://clapat.ro/themes/nerduck-wordpress/contact/
Check if the are any application or API restrictions. I don't know what else should I suggest.
https://d.pr/free/i/3uT797
Thank you.
Clapat Support
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How would I add the key to my application as it describes in Step 2?
https://developers.google.com/maps/documentation/javascript/get-api-key
That's added automatically by the theme. You just need to paste it in theme options -> map options -> google maps API key.
You just need to make sure that when you define/configure the key has access to Geocoding API the least.
Thank you.
Clapat Support
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FYI I sorted it!
I had built the site on a staging site using GoDaddy's hosting services. I still had the staging site running everything in the background which I think was interfering with the new site. So I just deleted the staging site and it worked.
Oh man...
Glad you sorted out in the end.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy