Okay
  Public Ticket #1619085
installation problem
Closed

Comments

  • leo started the conversation
    June 23, 2018 at 2:58pm

    After activating newave theme, I cant use the dashboard anymore:


    must be an array or an object that implements Countable in /www/htdocs/wxxxxx/xxxxxxx/wp-content/themes/newave-theme/admin/classes/class.options_machine.php on line 471


    empty string to a string offset in /www/htdocs/wxxx/xxxxr/wp-content/themes/newave-theme/admin/classes/class.options_machine.php on line 1052


    Latest wordpress and PHP 7.2.

    To use my site I have to delete your theme.

    Thanks for your support.

  •  1,974
    Support replied
    June 24, 2018 at 5:58am

    Hi Leo,

    could you plz downgrade php to 5.6.x? Is 7.x a must?

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • leo replied
    June 24, 2018 at 6:34am

    I did downgrade to p.h.p 5.6.

    Its working now, thanks.

    But I would prefer not to use an outdated p.h.p.

     

  •  1,974
    Support replied
    June 25, 2018 at 7:02am

    Leo,

    We will push for a new update - 7.x compatible.

    But It will be online after Envato validates it, it may take a while.

    We can directly install the new version on your server when it's ready - if you wish.


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • leo replied
    June 25, 2018 at 7:18am

    Just inform me about the update.

    Thanks a lot for the support.

    Best, Leo