Hi together,a few days ago I bought the template Wizzard. A great design!!!
1. I tested yor Wizzard at iphone SE and if you klick on the menu it comes, but not centered like with bigger iphones.
2. on ipad, if you are check the site portfolio the last picture above the footer appears normally when you have scrolled down completely. The picture then appears at ipad but it disappears short after again. If you scroll down again even if it is already scrolled dowm completely it appears and disappears again. On desktop device the picture stays.
3. On iphone 6s the pictures in portfolio have a nice shadow but the shadow breaks here and there. No problem on desktop computer but it doesnt work good at iphone 6s
1. Please replace padding value form 80 to 20px at line 1029 in style.css 2. Please provide us more details 3. Some mobile devices have a problem to interpret css filter blur. We recommend to disale the item shadow on mobile. Please add this in css/portfolio.css at media querries 1024px
Hello, no, i meant you must ask your questions there. Here is a forum dedicated exclusively to WordPress themes. will try to forward your request. Best,
What about the Global Site Tag Google Analytics line 5 to 13. I would like to remove this Google Analytics but when I remove it on every page, the complete page does not work any more.
So I removed some of the letters and numbers of this 9 lines tha Google might not receive further informations.
Hi together,a few days ago I bought the template Wizzard. A great design!!!
1. I tested yor Wizzard at iphone SE and if you klick on the menu it comes, but not centered like with bigger iphones.
2. on ipad, if you are check the site portfolio the last picture above the footer appears normally when you have scrolled down completely. The picture then appears at ipad but it disappears short after again. If you scroll down again even if it is already scrolled dowm completely it appears and disappears again. On desktop device the picture stays.
3. On iphone 6s the pictures in portfolio have a nice shadow but the shadow breaks here and there. No problem on desktop computer but it doesnt work good at iphone 6s
What can I do? Please help me.
Best regards
Sommer
Hello Sommer!
Plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
We are only supporting WordPress themes and we lack the expertise to help you with HTML templates.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi,
thanks. I put two mails there, but still theres no answer. Could you please help me?
Best regards
Sommer
Hi, theres after weeks no answer coming. Is there anybody reading the mails?
Regards
Sommer
Hi Sommer, I will forward your ticket to the author.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
1. Please replace padding value form 80 to 20px at line 1029 in style.css
2. Please provide us more details
3. Some mobile devices have a problem to interpret css filter blur. We recommend to disale the item shadow on mobile. Please add this in css/portfolio.css at media querries 1024px
.item-shadow {
Regardsdisplay: none;
}
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi,
thank you, I made the canges you told me.
There are seemingly two bugs:
Next point picture at the bottom of each project site does not come smoothly on iPhone. On desktop it does
https://www.dropbox.com/s/xdq2mwi3hyvavbo/Next-point-picture-on-iphone.MP4?dl=0
.......
Background X does not stay on iPhone on the project html pages. On the index it does. It works well on desktop too. https://www.dropbox.com/s/uzu6kykbuudld7j/BackgroundX-on-iPhone.MP4?dl=0
.......
Best regards
Sommer
Hi,
could you please pass forward the mail to the author? Theres still no reply. Thank you.
Best regards
Hi Sommer
It's [email protected]
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi,
thank you for the @adress. The guy does not answer. Please send him the message.
Regards
Sommer
in js/scripts.js find this line
if($(window).scrollTop() + $(window).height() > ($(document).height() - 40 ) ) {Increase the 40 value
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi,
thank you for the @adress. The guy does not answer. Please send him the message.
Regards
Sommer
Hi,
thanks, it works. Theres another problem:
Background X does not stay on iPhone on the project html. On the index it does. It works well on desktop.
https://www.dropbox.com/s/uzu6kykbuudld7j/BackgroundX-on-iPhone.MP4?dl=0
Please give this information to the support. Thank you
Regards
Sommer
Hi,
again the support give no answer. Please send the message to the support. Thanks.
Best Regards
Plz write a message on author dashboard in the comments section, this way will be more 'visible'
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi,
I dont find the author dashboard. Please send me the link.
Background X does not stay on iPhone on the project html. On the index it does. It works well on desktop.
https://www.dropbox.com/s/uzu6kykbuudld7j/BackgroundX-on-iPhone.MP4?dl=0
Best Regards
https://themeforest.net/item/wizzaro-wordpress-ajax-portfolio-showcase-theme/21588497/comments
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi,
theres no solution finding following the link you sent me. Please send this question to the author:
Background X does not stay on iPhone on the project html. On the index it does. It works well on desktop.
https://www.dropbox.com/s/uzu6kykbuudld7j/BackgroundX-on-iPhone.MP4?dl=0
Best regards
Hello, no, i meant you must ask your questions there. Here is a forum dedicated exclusively to WordPress themes. will try to forward your request. Best,
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi, the theme I bought is an html theme, no wordpress. So please send the message to the author. The communication is regrettable not going smoothly.
Background X does not stay on iPhone on the project html. On the index it does. It works well on desktop.
https://www.dropbox.com/s/uzu6kykbuudld7j/BackgroundX-on-iPhone.MP4?dl=0
Best regards
Hi,
is there anybody looking for the mails here?? Please send the message below to the author of the html theme Wizzaro!
Best regards
Sommer
Hi,
What's wrong with the bg lines in your website? in your video they are fine. Please write me at [email protected]
Thanks
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi,
I sent a message to Patrick but he doesnt answer. Has he holidays? Please ask him to answer:
On pages
http://www.kreativesinternet.de/project06.html
http://www.kreativesinternet.de/project07.html
http://www.kreativesinternet.de/project08.html
the background X works perfect.
.......
On
http://www.kreativesinternet.de/project01.html
http://www.kreativesinternet.de/contact.html
http://www.kreativesinternet.de/impressum.html
http://www.kreativesinternet.de/datenschutz.html
it does not work correct.
.......
What about the Global Site Tag Google Analytics line 5 to 13. I would like to remove this Google Analytics but when I remove it on every page, the complete page does not work any more.
So I removed some of the letters and numbers of this 9 lines tha Google might not receive further informations.
How can it be done?
Regards
Hi,
is there anybody to give answer??
Regards
Hi Sommer,
plz post your question to the template's forum, you will get a faster answer.
https://themeforest.net/item/wizzard-creative-ajax-portfolio-showcase-template/21310393/comments
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi,
but I have an html template, not WP! Plz help me.
Regards
Hi
This is exactly the discussion forum for Wizzard HTML template, not WP
Post your question there
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy