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  Public Ticket #1606179
Compatibility with Wordpress Elements
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Comments

  • Selina started the conversation

    I tried building the Wordpress Element "Accordion" into my Page. When I open the Page it doesn't appear correctly, but when I then refresh that Page everything is displayed correctly and works as it should. The same thing happens with other Wordpresselemts such as "Tabs" and "Tour"

    Also, when directly loading the URL, the error doesn`t occur, only when loading it  via my homemenu.

    When I disable Page loading with Ajax, this Error diapears and the Page is displayed correctly without having to refresh it. But disabeling Page loading with Ajax brings all sorts of other problems.

  •  1,974
    Support replied

    Hi Selina,

    that's right if you disable ajax, the elements would appear.

    AJAX loads only the html content and parts of the page, any javascript initialisation has to be done manually, which is part of the normal page loading.

    So if you really need those elements disable ajax.

    Or, try adding the link to the page in the menu as custom link. Menu Custom links are not loaded through ajax.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Selina replied

    Thank you very much! That worked.

    Is there a way I can disable the preloader?

  •  1,974
    Support replied

    Hi Selina, easiest way is to disable AJAX in theme options -> General options

    This will automatically disable the preloader.

    Otherwise we need to modify your files so we keep the AJAX loading without the preloader.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy