Okay
  Public Ticket #1602522
Contact form
Closed

Comments

  • Gustavo started the conversation
    June 7, 2018 at 7:08pm

    So, I installed the demo and a form is loaded, but when I go to FORMS inside admin I can't find it. I need to edit it but it's not there. Where is it? Thanks.

  •  1,974
    Support replied
    June 8, 2018 at 6:32am

    Hi Gustavo,

    you should have Contact Form 7 plugin installed and then you should see the contact forms in the wp admin dashboard and edit them.

    If you still have problems, send us wp admin access in a private comment so we can have a look.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Gustavo replied privately
  •  1,974
    Support replied
    June 9, 2018 at 6:40am

    Hi Gustavo,

    The contact form 7 that is included in the website (page-section Contacto) , I replaced it with the one one you edited and has if 146

    In the parallax section the section title is not added through settings you must add it directly in content. I added it for you.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Gustavo replied
    June 9, 2018 at 2:35pm

    Thanks! That worked perfect!

    Just one last thing... When trying to edit email in General Adjustments I never recieve (it's not even sending it) the confirmation email, so I can't change it. Do you know where the problem may be?

    Thanks for all!

    Great template!

    Gustavo.

  •  1,974
    Support replied
    June 11, 2018 at 8:44am

    Gustavo, I can only direct you to a Contact Form 7 troubleshooting article:

    https://contactform7.com/setting-up-mail/

    Scroll to 'If You Have Email Problems'

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Gustavo replied
    June 14, 2018 at 7:31pm

    Hi, I'm facing a bug. Right from nowhere, the scroll animation between sections stoped working. And when in mobile version, the menu won't even open.

    Please help!

    Thanks

    Gustavo.

  •  1,974
    Support replied
    June 18, 2018 at 9:28am

    When I click on the mobile menu I get a js error related with Visual Composer tabs

    Uncaught TypeError: Cannot read property 'getRelatedTab' of undefined

    Replace Visual Composer tabs with Newave tabs, if possible.


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy