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  Public Ticket #1589521
Slider video doesn't load on mobile
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  •   Ilian started the conversation
  •  1,974
    Support replied

    Hi Ilian,

    The YTPlayer would not work on mobile devices due to vendors policy on javascript media controls; you should provide a background image as fall back for mobiles. You can do that by replacing /images/video-placeholder.jpg file with one of your own. keep the same name.

    It's also not a recommended practice to have videos auto playing on mobile - considering mobile speed and data plans.

    It should be a light interface on mobile. Some of our users used s gif version of the video as video placeholder image.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Ilian replied

    Thanks!

    It worked!

    Can you please advice on how I can optimize the time for loading the video on desktop as well? It takes a few seconds to start the video

  •  1,974
    Support replied

    This is a similar question addressed to the YTPlayer author:

    https://github.com/pupunzi/jquery.mb.YTPlayer/issues/84

    Hope it helps

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy