hi guys, after updating the latest wordpress, I can't change any of the page, portfolio or post settings like disabling the hero section. Can you please look into it?
Our live demo runs on the latest WP version. No problems there. Send us wp admin access if possible in a private comment so we can have a look and help you further.
Yes, it's odd. Have you tried disabling Jetpack and see if it's working (and any other plugins which are not recommended to be installed by the theme)?
The issue is happening on all pages. "About" page is a good example, is that also to do with the template? I have slightly modified it but the header is still part of it.
hi guys, after updating the latest wordpress, I can't change any of the page, portfolio or post settings like disabling the hero section. Can you please look into it?
Our live demo runs on the latest WP version. No problems there. Send us wp admin access if possible in a private comment so we can have a look and help you further.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Yes, it's odd. Have you tried disabling Jetpack and see if it's working (and any other plugins which are not recommended to be installed by the theme)?
I don't have access to plugins list.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Temporarily disable everything except : Redux, WP Importer, Contact Form 7 and Cubez Functionality Plugin
and then try to save the hero section. Are you able to actually save any of the options from page's settings?
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Boy this one is a pain in the ass.
I've disabled all the plugins I can and the issue is still there.
Got any other clues for me?
No, but it looks like in the page you mentioned, you created a new page template and you removed the hero section entirely.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Ah, right. Bad example to provide.
The issue is happening on all pages. "About" page is a good example, is that also to do with the template? I have slightly modified it but the header is still part of it.
Any ideas on this?
No, we recommend a clean WordPress install.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy