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  Public Ticket #1552105
speed
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  • Roman started the conversation

    Hi Guys, i need your help with speeding up my page. i am hosting my page on standard shared server as it is only presentation page. the images uploaded are optimized for the size non of them has more than 500kb but on the gallery i have more images and the loading time is very bad maybe15 seconds. need even more images to add in future and i wanna use the slicer as homepage. 

    i found some lazy loading plugins but non of them work for the horizontal slider.

    maybe you know some? or some other suggestion?

    would be cool when visitors are scrolling than the pictures will load when they reach the visible area of the screen. ONE by ONE.

    So far the most coolest theme for photography but without some solution is not very useful, i want to show more images than 20as in demo =( i hope there is some way to fix it. please help.

    Kind regards Roman

  •  1,800
    Support replied

    Hi Roman

    There are several recommended techniques to speed up your site:

    How to optimise the speed of my website?

    With these we were able to decrease the loading time from ~7s to around 2-3s

    Thank you.

    Clapat Support

    https://www.clapat.com/

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  • Roman replied

    Hi thank u , but this all i have , still loading very slow, like 20 seconds 



    http://www.rs-photography.eu/gallery/

    i want to have more images in this page not like 10 


    is there any script or plugin which will load the images one by one  ----not the whole page in once?



    thank u



  •  1,800
    Support replied

    The website address does not work so I can check the size of the images.

    Otherwise you can use of one the lazy load plugins:

    https://premium.wpmudev.org/blog/6-lazy-load-plugins-to-make-your-wordpress-site-faster/

    Thank you.

    Clapat Support

    https://www.clapat.com/

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  • Roman replied

    Hi thank u for reply,

    u said that the page is not loading, i have checked and all is fine. please try again or just go to www.rs-photography.eu  and navigate to gallery

    guys i am sorry but this is not working at all i tested like 10 lazy load pluggins but non of them is working also contacted support because i wanted to buy the license for some of them but they told me that the lazy load work only for vertical scrolling.... i use your slider horisontal.

    Load time 29.85 s
    images are 250-350kb average i have like 95 images
    Page size 46.8 MB

    the page is loading all in once thats the problem when they will be loaded one by one that would work l( like preloaded for each image)  is there something line that? preloaded for images?

    this is what i need and this person have also big images 100 images also 250-350 kb per image and his page is loading so fast

    https://www.bergauer.cc/portrait

    i dont mid buying some plugin  but i need advice what help , nice theme but cant use it like this.


    thank you again

  •  1,800
    Support replied

    Hi Roman,

    We will be looking into this. In the meanwhile this is what I get when I try accessing the site:

    https://d.pr/free/i/34306O

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Roman replied

    I see the screenshot, well the page is really online i have checked in austria where i am based , friends from germany czech rep and USA can open it as well


    i contacted server hosting and asked what can be the issue and they ask for ip from which u try to access.

    can u please send me the IP address so they can check ? thanx

    are you in Romania Right?


    thank you 

    Roman

  •  1,800
    Support replied

    Yes, it's in IP from Romania. This may be the issue. Perhaps a screening after location/country.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Roman replied

    i forwarded the issue to my host, anyhow i am not sure if they fix it soon so you can see the site but i am sure if you upload to your 100 images each aprox 250 kb you have the same loading time.

    What can be done to speed up?


    Thank you

  •  1,800
    Support replied

    Hi, 

    We need the site to inspect it. It still does not load.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Roman replied

    Guys, the page is online and all is working , check it from different IP address your is maybe on some black list, i contacted 20 people around the world and all can access my page.  you are the only one who cant see the page.

    Looks like its not in your interest to help me , i am getting 1 answer per day  and trying to solve it for month already.



    I asked u to send me the IP address of the computer u trying to access the page from ,

    my provider will check it , but i suggest u check on your mobile using other connection or other IP address


    regards

    Roman

  •   Support replied privately
  •  1,800
    Support replied

    Also Have you tried running your site behind a CDN?

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Roman replied

    Thank you for the IP.

    i forwarded to my host and they replied to me that i should tell you to try Now again 

    hopefully it works from the IP u provided. please check again if u can access it now

    no i didnt know what is CDN but i have checked it and set it up will be ready till 24 h

    thank you


    i bought new theme from you maybe i will just go for that one but i really like this one and would love to use it , so if we can figure out the speed that would be great

    regards

    R



  •  1,800
    Support replied

    Hi Roman

    These are the first 8-9 images with the highest loading time.

    https://d.pr/free/i/9CqhL7

    The gif image has a 27 s loading/waiting time, that's a lot even for a 2.9 mb image.

    I think the server speed is a pb here.


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Roman replied

    Hi Again,

    thank you for checking.

    i removed the gif image , i can also reduce the size of the images to have all bellow 500kb per image. This will not solve that problem.

    Browser is loading the whole page content which is 45MB , would be smart to make it that the visible image is loaded first and the rest will be loaded when you scroll, like lazy load plugin does. But no lazy load plugin work with this theme.

    is there at least anything like preloader , like in flash which shows that the page is loading content and they should wait a minute?

    when i do website speedtest i see that the page :

    http://www.rs-photography.eu/gallery/

    have 45.7 MB after removing the giff image.

    yes the server is not the fastest but is standard shared server and should be enough for small website with little content this is not a magento store.

    have the MAXIMUM hosting from this guys

    https://www.webhouse.sk/en/hosting/

    u can recomend me some faster hosting maybe the one u use for demo but i am not going to rent dedicated or virtual server just because 45 mb website with 100images

    I bought this theme because i like the way to show the images with the scroller but I need more than 10 images  as shown on your demo page.

    i am willing to buy some plugin or pay custom coding to solve this

    Regards ,

    Roman

  • Roman replied

    Can u reply to my comment?

    thanx

  •  1,800
    Support replied

    There are several lazy loading js libraries that can be integrated so not coming as plugins, therefore custom work to integrate them:

    https://www.sitepoint.com/five-techniques-lazy-load-images-website-performance/


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy