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  Public Ticket #1533242
Content not showing
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  • Nabi started the conversation

    Hello,

    I purchased the Legrand theme few days ago and I have a little problem with the templates on page or portfolio editing. If the template is not put on default the visual composer content wont show. That means that I can only do simple sliders but can't change the template. For the portfolio's I can change the template but only on external project. Please help 

    ps : I also have this weird black rectangle in front of the first photo on gallery thumbnail scroller template 

  •  1,974
    Support replied

    Hi, send us wp admin access if possible in a private comment so we can have a look.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Nabi replied privately
  •  1,974
    Support replied

    Hi there, I updated the WpBakery Page Builder to the latest version.

    Everything looks in order, unless I'm missing something.

    Some layout templates do not display the page content since they are only galleries (for example thumbnail scroller)

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Nabi replied privately
  •  1,974
    Support replied

    Hi there,

    all you need to do is selecting one of portfolio Gallery templates in your Home page settings

    That black square is actually to display extra info/content about the portfolio item. I hid it with a CSS instruction in  theme options -> styling options -> custom CSS

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Nabi replied privately
  •  1,974
    Support replied

    Hi,

    You did a good job so far.

    The portfolio items must have a featured image attached which represent their thumbnail in the thumbnail scroller gallery.

    So for each portfolio item go edit it and assign a feature image.

    Let us know how it goes.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Nabi replied privately