Update: removing the SSL certificate resolved the issue, now I can see the video from youtube, still, is there a workaround that would allow me to see the video using the https?
Issue was caused by "jquery.mb.YTPlayer.js" that contained an http:// link
fixed that, and now everything works smoothly.
I would have another question, when I hope the website on a 9.7" tablet or smaller smartphone I see a message instead, saying "Video Placeholder Image" and the video cannot be shown. Any idea why?
The home video section does not play on mobile devices you should provide a poster image for mobile by replacing /images/video-placeholder.jpg path relative to root theme folder
Hello,
I am trying to set "Full Screen Video Background", but there is no way I can manage to do that.
I read thought the whole documentation, everything looks set properly, even php.ini setting ok; still I cannot see the background video from YouTube.
Could you please help me?
Best,
Roby
Update: removing the SSL certificate resolved the issue, now I can see the video from youtube, still, is there a workaround that would allow me to see the video using the https?
thanks,
Roby
Can you re-enable the SSL certificate and then allow us to see what's wrong?
Thank you.
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SSL certificate re-enabled, thank you for looking into it,
happy new year,
Roby
Hello there!
Issue was caused by "jquery.mb.YTPlayer.js" that contained an http:// link
fixed that, and now everything works smoothly.
I would have another question, when I hope the website on a 9.7" tablet or smaller smartphone I see a message instead, saying "Video Placeholder Image" and the video cannot be shown. Any idea why?
Thank you,
Roby
Hello,
The home video section does not play on mobile devices you should provide a poster image for mobile by replacing /images/video-placeholder.jpg path relative to root theme folderThank you.
Clapat Support
Review Envato Item Support Policy
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https://www.clapat.com/
https://www.facebook.com/clapat.ro
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https://www.tiktok.com/@clapatstudio
Good afternoon,
thank you for your help. Can the image at /images/video-placeholder.jpg be an animated gif or it must be a static image?
Thanks,
Roby
Hi
It can be anything you want.
Should you need to modify the extension (or the name) of the file add
.video-section {
background-image: url('images/video-placeholder.gif') !important;
}
in theme options -> styling options -> custom CSS
Thank you.
Clapat Support
Review Envato Item Support Policy
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https://www.facebook.com/clapat.ro
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