Okay
  Public Ticket #1346964
Updating
Closed

Comments

  • Tom started the conversation

    Hi - I have version 1.1 installed on my site. How do I go about installing the latest version of the theme (and where is it)? Will it be safe to update the site without it affecting it?

    I also have prompts that visual composer it out of date. How do I update this?

    Thanks, Tom

  •  1,810
    Support replied

    Hello Tom,

    Usually you create a child theme if you modify the theme files. If you haven't modified any of the theme files (and you changed just the theme options) just redownload the theme from envato and uninstall - install the theme.

    Send us wp admin access to your site (if possible) - wp admin url, username and pwd in a private comment and we will update Visual Composer for you.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Tom replied privately
  •  1,810
    Support replied

    Hello I updated Visual Composer to the latest. What's not working with the curtain showcase?

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Tom replied

    Oh, it appears to be working now! Thanks