Okay
  Public Ticket #1292469
Slow Loading
Closed

Comments

  • Evan started the conversation

    Hi,

    My website has been running fine for months but over the past few weeks my loading time has dramatically increased. I've tried installing W3 and purging caches etc. but nothing seems to be working. Whereas once it took the page a normal 1-5 seconds to load it is now taking 20-40 seconds and it is killing my business.

    I suspect the issue maybe with my domain host but I thought I'd ask you guys if this could be anything related to the theme before I go mouthing off at the wrong people!


    Thanks so much for any help you can offer.


    Evan

  •  1,800
    Support replied

    Hello Evan

    I suspect the video playback/initialisation takes some time but I noticed two images Happy-Couple-Pose.jpg and Ailbhe-Upload.jpg that are quite big (over 1.5 Mb) and can be optimized for web.

    https://clapat.ticksy.com/article/8082/

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy