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  Public Ticket #1259103
newave Theme Install not possible
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Comments

  • Silvia Rothermund started the conversation
    July 31, 2017 at 1:22pm

    Hello,


    i just bought newave theme from enviro market.

    unfortunately it is not possible to install the theme. the first error message after upload www.zip was 

    "Das Paket konnte nicht installiert werden. Das Stylesheet style.css enthält keinen gültigen Theme-Header"

    i translate to english "The packet couldn't be installed. The Stylesheet style.css does not contain a valid Theme-Header". I than added 

    "/*
    Theme Name: newave
    Theme URI:
    Description:
    Version: 1.0
    Author:
    Author URI:
    Tags: fixed-width, three-columns, valid HTML5, valid XHTML, widgets
    */" 

    to the file style.css, zip it and try another upload.


    Now the error message is

    "Das Paket konnte nicht installiert werden. Dem Theme fehlt die Datei index.php."

    -> "The Packed could not install. The Theme is missing index.php"

    Please help me to install the theme.....


    Thank you


  • Silvia Rothermund replied
    July 31, 2017 at 1:41pm

    i accidentally bought the template not the theme.....


    found my mistake

  •  1,973
    Support replied
    July 31, 2017 at 3:42pm

    Hello Silvia, send us a refund request then for the HTML template so you can buy the Wordpress version.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy