I have 1.4 installed and would like to update to 2.0. I purchased it and have the file. When I upload the theme it tells me that it failed because there is already a folder with that name.
What is the correct procedure and why isn't an option to update the theme though my dashboard?
Also my video background stopped working all of the sudden (after running perfectly for about 2 years) in version 1.4. Any idea why?
I have 1.4 installed and would like to update to 2.0. I purchased it and have the file. When I upload the theme it tells me that it failed because there is already a folder with that name.
What is the correct procedure and why isn't an option to update the theme though my dashboard?
Also my video background stopped working all of the sudden (after running perfectly for about 2 years) in version 1.4. Any idea why?
Hello
You need to remove 1.4 first. That does not remove the page options or content, only theme's files.
Then you can install 2.0
Do a backup first to be on the safe side.
Regarding the video - is it possible to send us the site url?
Thank you.
Clapat Support
Review Envato Item Support Policy
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