I'm after updating wordpress to 4.7 today and my website seems to be falling apart while running newave theme. Right now the major problem I'm having is linking to pages that are not featured subsections of the main page. I check the code and everything looks fine, but they're looking like Newave isn't running on the pages at all.
Annoyingly, when I take the code and copy to a new page it works perfectly until I publish the page and then the same thing happens again. Any ideas? I'm completely stuck. I know I'm out of my 6 months warranty but I'm very desperate.
Sorry but how do I send a private message? Can't seem to click on your name to bring me to a profile or anything. Will I just submit a new ticket and not make it public?
The site looks fine, what is the issue. Whenever you create an external page (not a section) you run into problems? What kind, can you give us examples?
Hi,
I'm after updating wordpress to 4.7 today and my website seems to be falling apart while running newave theme. Right now the major problem I'm having is linking to pages that are not featured subsections of the main page. I check the code and everything looks fine, but they're looking like Newave isn't running on the pages at all.
Annoyingly, when I take the code and copy to a new page it works perfectly until I publish the page and then the same thing happens again. Any ideas? I'm completely stuck. I know I'm out of my 6 months warranty but I'm very desperate.
Thanks if you can help at all,
Evan
Send us wp admin and password in a private comment to see if we can help. All of our demos run on wordpress 4.7
Thank you.
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Sorry but how do I send a private message? Can't seem to click on your name to bring me to a profile or anything. Will I just submit a new ticket and not make it public?
Thanks,
Evan
Ok, I found the url in your other tickets, I post it here for future reference
http://ieweddingvideos.ie/
So I was able to enter the admin dashboard.
The site looks fine, what is the issue. Whenever you create an external page (not a section) you run into problems? What kind, can you give us examples?
Thanks
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio
Hi Evan, it's the W3 Total Cache
Temporarily disable it and the external page will show fine. (I played with 'Test' page)
I think is one of its settings related with minification.
Hope it helps
Thanks
Thank you.
Clapat Support
Review Envato Item Support Policy
Follow us!
https://www.clapat.com/
https://www.facebook.com/clapat.ro
https://www.instagram.com/clapat.themes/
https://x.com/clapatdesign
https://www.linkedin.com/company/clapatstudio
https://www.tiktok.com/@clapatstudio