Public Tickets
Belot Frédéric
Le site BUG entièrementClosed
Wizzaro
Updated June 19, 2023 at 9:05am
13
Most recent comment from Support Team:Hi,we have smooth scrolling disabled on our site same as you. Plz clear your cache in admin (wp rocket) and browser cache before testing.
Ryan
Repeating the affect you have on your demo siteClosed
Wizzaro
Updated January 13, 2023 at 7:02pm
8
Most recent comment from Ryan:You and your team rock. Thank you so much and I hope you have an amazing 2023!
Maria
Create a BlogClosed
Wizzaro
Updated August 5, 2020 at 10:18am
19
Most recent comment from Maria:IT WORKED!! Now you can see the next portfolio title centered!!Thanks soso much! :DDD
Yash Jain
Removing Animation & Scroll IssueClosed
Wizzaro
Updated June 30, 2020 at 8:32pm
4
Most recent comment from Support Team:Hi, try adding the following in customizer -> additional CSS.wpb_gmaps_widget .wpb_map_wraper iframe { margin-bottom: 0; padding: 0; display: block; width: 100%; pointer-event ...
mathew
Showcase - Hero ImageClosed
Wizzaro
Updated May 19, 2020 at 11:55pm
2
Most recent comment from Support Team:Hello Mathew,
Unfortunately adding a 'hero section' does not work - the showcase template & slider have a very different structure (HTML, CSS, JS) from the ordinary portfolio page
Bela
Portfolio item optionsClosed
Wizzaro
Updated February 20, 2020 at 2:35pm
14
Most recent comment from Support Team:You can display a specific portfolio category in a tiles grid layouthttps://kgarch.wpcomstaging.com/portfolio_category/photography/plz note 'portfolio_category' in the URL followed by the ca ...
melvin
Live DemoClosed
Wizzaro
Updated September 5, 2019 at 7:52pm
2
Most recent comment from Support Team:hello Melvin it is possible send is wp admin access and we will take care of it. But you have to wait until after 12th of September when our support theme returns from vacation.
Guy
Commerce ImplementationsClosed
Wizzaro
Updated August 27, 2019 at 3:09pm
3
Most recent comment from Guy:Ah.. Thank you for the advice! Was not considering WooCommerce since I'm using an HTML template; however, I continue exploring options.
Youcheng Zhou
Contact Form settingClosed
Wizzaro
Updated August 26, 2019 at 5:38pm
2
Most recent comment from Support Team:Hello,
When you edit the contact form just paste the following code in the Form fields:
...
Enver Gracic
Editing TemplateClosed
Wizzaro
Updated August 19, 2019 at 7:40am
8
Most recent comment from Support Team:Hi Enver,I am aware of that and I wish I can offer you more than a simple refund.It's just that sometime there is a conflict between the current environment and the code in plugins that we cannot ...
Paul
Mobile MenClosed
Wizzaro
Updated July 24, 2019 at 9:10am
5
Most recent comment from Paul:Thank you - worked perfectly.
Markus
Header OverlayClosed
Wizzaro
Updated July 17, 2019 at 4:45pm
2
Most recent comment from Support Team:Hi,try adding#hero-bg-image { opacity: 1;}in customizer -> additional CSS if we are talking about hero image
Luis Zep
Showcase slide & featured imagesClosed
Wizzaro
Updated April 24, 2019 at 11:11am
4
Most recent comment from Support Team:Hello Luis,Safari is the only browser that does not recognize the blur effect.
Steven
Tablet/Mobile Responsive HiccupsClosed
Wizzaro
Updated April 23, 2019 at 2:11pm
4
Most recent comment from Support Team:Hello,try adding in customizer -> additional CSS the follwoing.item-shadow, .section-shadow { display: none;}
mathew
Having to load a page twiceClosed
Wizzaro
Updated March 6, 2019 at 4:29pm
2
Most recent comment from Support Team:Hello Mathewfirst problem comes from WPBakery and AJAX loading. Of course, you can disable AJAX loadin in theme options, but try adding an empty WPBakery row in the home page (front page) content. Th ...