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2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

3. Support is offered only for bugs and really small modifications(like a few lines of css or js)

4. Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

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  Public Ticket Activity

Paris X button.   Updated 13 hours ago   3 Berger - WordPress Creative Agency Portfolio Theme Most recent comment from Paris:Thank you! Marily portfolio   Updated 19 hours ago   11   Newave - Wordpress Responsive One Page Parallax Most recent comment from Support Team:Go to /sections/ folder and the copy blog-post-quote.php and rename it blog-post-quote-ca.phpso you end up having bothblog-post-quote.php and blog-post-quote-ca.php Serge Video lag (+ button)   Updated 21 hours ago   2   Newave - Wordpress Responsive One Page Parallax Most recent comment from Support Team:Hello!thank you for your appreciation.customize the call to action button with.call-action .medium { font-size: 14px; line-height: 14px; padding: 10px 15px; line-height: 14px;}in theme ... Stella Testimonials run into eachother   Updated 21 hours ago   2   Newave - Wordpress Responsive One Page Parallax Most recent comment from Support Team:Hi Stella,We received your ticket, probably instead of closing the ticket, it has been deleted. We are working to provide a solution for this issue, thank you Dejan Animated Link   Updated 22 hours ago   2   Nerduck - Minimal and Creative Portfolio Theme Most recent comment from Support Team:Yes, provide wp admin and username in the rpivate ticket and we will help you out providing a fix. thanks Jesse Shadoan Portfolio Items   Updated 22 hours ago   10   Nerduck - Minimal and Creative Portfolio Theme Most recent comment from Support Team:Hello, no since it's fullscreen. you can try adding custom media queries for the hero section for mobile devices. ... Jesse Shadoan Identification of elements   Updated 22 hours ago   2   Nerduck - Minimal and Creative Portfolio Theme Most recent comment from Support Team:Hello!1. .page-template-portfolio-mixed-page #filters{ ... }2. custom work, change the implementation of /sections/project_navigation_section.phpthanks Hiram Masonry Portfolio   Updated 2 days ago   2   Newave - Wordpress Responsive One Page Parallax Most recent comment from Support Team:Hello, you just assign portfolio item sizes , Big or NormalThanks Simon Url Structure   Updated 2 days ago   2 Berger - WordPress Creative Agency Portfolio Theme Most recent comment from Support Team:Hi, you can change it in theme options -> portfolio options -> custom slugAnd then refresh the permalinks win Settings -> permalinks by pressing savehave you tried that? Thanks Aurel color of bullet words   Updated 3 days ago   5   Newave - Wordpress Responsive One Page Parallax Most recent comment from Aurel:Yeaaaaah. it works ! Thanx Fabio Doesn't Load my Photos   Updated 3 days ago   3 Berger - WordPress Creative Agency Portfolio Theme Most recent comment from Fabio:Oh cool thank you :) know it works yeaihhh.. Diego front end white screen   Updated 3 days ago   4   Nerduck - Minimal and Creative Portfolio Theme Most recent comment from Support Team:Ok, most welcome, no worries then. Howard Spaeth Portfolio Problem   Updated 5 days ago   16   Newave - Wordpress Responsive One Page Parallax Most recent comment from Support Team:OK, great, thanks for sharing the troubleshooting Mikeal Updating   Updated 6 days ago   4 Berger - WordPress Creative Agency Portfolio Theme Most recent comment from Support Team:Okay then better keep the them as is. the updates are regarding required plugins (Visual Composer & Rev Slider) and woocommerce templates. Martin google maps   Updated 6 days ago   3 Berger - WordPress Creative Agency Portfolio Theme Most recent comment from Martin:Heyyy,Yes that's correct - wanted to post it for NewWave but always got the problem my purchase number is not for NewWave - which I have bought and still am in the support :/ sorry for that but thx ...
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