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Thank you for registering to Clapat support system, please read the following terms:

1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.

2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

3. Support is offered only for bugs and really small modifications(like a few lines of css or js)

4. Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

5. Before asking for support MAKE SURE THAT YOU SEARCH THROUGH RELATED OPENED TICKETS to see if your question doesn't already have an answer

6. Post as much info as you can on your errors: links and screenshots etc.

7. Be sure that you checked first Documentation, Screencasts and FAQ , it saves us and yourself valuable time.

Best,

Clapat Team.

  Public Ticket Activity

Ricardo logo size   Updated 2 days ago   9   Soho - The Ultimate Portfolio WordPress Theme Most recent comment from Support Team: Hello Ricardo, in the google maps api key settings you need to authorize this url: http://thisisbien.com/contact/ Thanks Sally Flewelling Background images not resizing on mobile   Updated 5 days ago   3 Berger - WordPress Creative Agency Portfolio Theme Most recent comment from Sally Flewelling: Nopety-no, unfortunately. Also, my text editor hi-lights the 'initial' statement in background-attachment: initial !important; as unsupported code. Any thoughts to what next? Thanks, Sally Peter Masonry Media Grid   Updated 6 days ago   2   Bario - Showcase Portfolio WordPress Theme Most recent comment from Support Team: Hello Peter, The reason you can see the grid in the preview and not in the showcase slider is that in the slider the content is loaded with ajax. So any non-standard VC components requiring ... Vuk navigation arrows at the bottom   Updated 1 week ago   6 Berger - WordPress Creative Agency Portfolio Theme Most recent comment from Support Team: Provide wp admin username and password in a private comment and I will try to fix it for you. Thanks Mike post grid issue   Updated 1 week ago   2   Nerduck - Minimal and Creative Portfolio Theme Most recent comment from Support Team: Hello, what is the page url containing the grid? nicolas make a coppy of a template and modify it   Updated 2 weeks ago   2   Bario - Showcase Portfolio WordPress Theme Most recent comment from Support Team: Hello, 1. if you wish to modify the page template , open portfolio-mixed-page.php rename it and change also the template header name at the beginning of the file. Otherwise just modify the ... Bruno Video Background on Safari   Updated 2 weeks ago   2   Newave - Wordpress Responsive One Page Parallax Most recent comment from Support Team: Hi we tested the site on MacBook Pro and it works fine, last version of Safari. As a workaround try updating your platform, java and jquery as well. Thanks Jeroen Noppe Importing demo content   Updated 2 weeks ago   2   Nerduck - Minimal and Creative Portfolio Theme Most recent comment from Jeroen Noppe: Problem solved. Nat Remove all caps on comment   Updated 2 weeks ago   2   Nerduck - Minimal and Creative Portfolio Theme Most recent comment from Support Team: Hello, add  #commentsform textarea {     text-transform: lowercase; } in theme options -> styling options -> custom css Thanks David Clients Carousel   Updated 3 weeks ago   3   Soho - The Ultimate Portfolio WordPress Theme Most recent comment from David: Thank you, worked good. Xvavier Images   Updated 3 weeks ago   14   Soho - The Ultimate Portfolio WordPress Theme Most recent comment from Support Team: Yes, I enabled the full image path field for all of them. Thanks Pujiang How to display recent posts in homepage   Updated 3 weeks ago   2   Squares - Interactive Design Agency Portfolio Wordpress Most recent comment from Support Team: Hello try     Xvavier Preloader   Updated 3 weeks ago   4   Soho - The Ultimate Portfolio WordPress Theme Most recent comment from Xvavier: Fixed, thanks Jaroslav Kováč Problem with Clients Slider   Updated 3 weeks ago   3   Newave - Wordpress Responsive One Page Parallax Most recent comment from Jaroslav Kováč: Super. Thank you very much. Jesse Shadoan Nav menu CSS   Updated July 29, 2016   6   Nerduck - Minimal and Creative Portfolio Theme Most recent comment from Support Team: add fade out animations to nav { .... } and fade in animations to .overlay-show nav { .... } thanks
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