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Thank you for registering to Clapat support system, please read the following terms:

1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.

2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

3. Support is offered only for bugs and really small modifications(like a few lines of css or js)

4. Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

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7. Be sure that you checked first Documentation, Screencasts and FAQ , it saves us and yourself valuable time.

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Clapat Team.

  Article Categories

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2 Articles Twelve Studio - WordPress Responsive Theme

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23 Articles Newave - Wordpress Responsive One Page Parallax

Hi, my shortcode icon missing from my editing pages. Any help pls?

Hi,When a main menu item has sublevels, as it is in the theme, submenu is toggled by clicking on the parent item, which then becomes a dead link.Is it possible to change this behavior so that 1) the parent item links stays as is, and 2) the submenu appears on hover?

Hello, How can I set up the responsiveness of my home page. I don\'t understand this part: "Page menu item margin right - responsive threshold (in pixels)"What do I enter there?Thank you!

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2 Articles Trent - Wordpress Responsive One Page Parallax

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Public Tickets

Adam Bank Team Member Title   Newave - Wordpress Responsive One Page Parallax   Updated 8 hours ago   1 Most recent comment from Adam Bank:Hi - Is there a way to either allow for two lines for a persons title or open up the padding between rows - so the title doesn't get cut off? Thomas M Information box full screen slider   Newave - Wordpress Responsive One Page Parallax   Updated 19 hours ago   6 Most recent comment from Thomas M:It works, thanks a lot ! I understand but now I have the choice, and I prefer. Thanks Freddela External link in main menu   Newave - Wordpress Responsive One Page Parallax   Updated 20 hours ago   4 Most recent comment from Support Team:Hi, send us ftp access if possible (in a private comment), we will try to fix it although it's more elegant in my opinion to have a contact section with a short text and the email link there Andreas Levin Showcase Ajax Slides Issue   Bario - Showcase Portfolio WordPress Theme   Updated 20 hours ago   5 Most recent comment from Support Team:Andreas this is an issue deriving from the trackpad events on MackBook Pro We contacted the plugin author once there is an update for it we will update the theme as well. Thanks Jesse Shadoan Wordpress 4.6.1   Nerduck - Minimal and Creative Portfolio Theme   Updated 20 hours ago   7 Most recent comment from Support Team:Hi Jesse, you should definitely make the modification with a child theme You can use the attached child theme as starting point. Thanks