Okay

Thank you for registering to Clapat support system, please read the following terms:

1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.

2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

3. Support is offered only for bugs and really small modifications(like a few lines of css or js)

4. Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

5. Before asking for support MAKE SURE THAT YOU SEARCH THROUGH RELATED OPENED TICKETS to see if your question doesn't already have an answer

6. Post as much info as you can on your errors: links and screenshots etc.

7. Be sure that you checked first Documentation, Screencasts and FAQ , it saves us and yourself valuable time.

Best,

Clapat Team.

  Article Categories

5 Articles Villar - Creative Portfolio WordPress Theme

Map is not displayed

How do I upgrade the theme? Will I lose all my changes?

What should be the 'standard size' for images?

+2 more

5 Articles Enfolio - Portfolio Showcase WordPress Theme

Map is not displayed

How can I add my own custom icons/fonts to the theme?

How do I upgrade the theme? Will I lose all my changes?

+2 more

7 Articles Holver - Minimal Portfolio WordPress Theme

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

How to optimise the speed of my website?

+4 more

6 Articles Pegasus -Showcase Portfolio WordPress Theme

How can I add my own custom icons/fonts to the theme?

Background shows as clear even though it is set to white

What should be the 'standard size' for images?

+3 more

6 Articles Bario - Showcase Portfolio WordPress Theme

What should be the 'standard size' for images?

Map is not displayed

How do I upgrade the theme? Will I lose all my changes?

+3 more

5 Articles Squares - Interactive Design Agency Portfolio Wordpress

How do I upgrade the theme? Will I lose all my changes?

How to optimise the speed of my website?

How can I add my own custom icons/fonts to the theme?

+2 more

5 Articles Soho - The Ultimate Portfolio WordPress Theme

How to optimise the speed of my website?

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

+2 more

5 Articles Legrand - Creative Photography Portfolio Theme

Map is not displayed

What should be the 'standard size' for images?

How to optimise the speed of my website?

+2 more

5 Articles Nerduck - Minimal and Creative Portfolio Theme

How do I upgrade the theme? Will I lose all my changes?

How to optimise the speed of my website?

What should be the 'standard size' for images?

+2 more

5 Articles Twelve Studio - WordPress Responsive Theme

What should be the 'standard size' for images?

Map is not displayed

How do I upgrade the theme? Will I lose all my changes?

+2 more

25 Articles Newave - Wordpress Responsive One Page Parallax

My menu items are overlap the logo image. Why this is happening? thanks

Hello, How can I set up the responsiveness of my home page. I don\'t understand this part: "Page menu item margin right - responsive threshold (in pixels)"What do I enter there?Thank you!

How do I upload the demos on the site?

+22 more

4 Articles Trent - Wordpress Responsive One Page Parallax

How can I add my own custom icons/fonts to the theme?

What should be the 'standard size' for images?

How do I upgrade the theme? Will I lose all my changes?

+1 more

8 Articles Berger - WordPress Creative Agency Portfolio Theme

How do I upgrade the theme? Will I lose all my changes?

Map is not displayed

How to optimise the speed of my website?

+5 more